THAI would like to advise that flights TG917 and TG916 (to and from London) will be cancelled on the following date:
- 21 JUNE.
Passengers affected by these cancellations are advised to get in touch with their travel agent, or with our Reservations team on 0330 400 4022 or at firstname.lastname@example.org.
THAI would like to apologise for any inconvinience caused.
Today, Thai Airways announced the cancellation of its flights from Bangkok to Denpasar in Bali as the erupting Mount Agung volcano on Bali Island, situated 75 kilometers far from Denpasar International Airport, caused volcanic ash clouds to hover over the air space vicinity. As a result, Denpasar International Airport on Bali Island announced that the airport will be temporarily closed from 27 November 2017 at 07.00 hours ( local time) until 28 November 2017 at 07.00 hours (local time), with all airlines ceasing flight departures and arrivals for safety reasons. This situation affects THAI’s flights TG431 and flight TG432 from 27th to 30th November 2017.
Affected passengers travelling to Denpasar (DPS) on 27th, 28th November, and those travelling up to 10th December who are interested in changing their date of travel and/or re-route, should contact us on 0330 400 4022 for further advice. Due to high volume of calls experienced at present, we kindly ask to only contact us if travelling on the dates above.
THAI will continue to closely monitor and assess the situation at Mount Agung. If the conditions on Bali Island improve and THAI is able to conduct flights safely, THAI will resume normal flight operations from Bangkok to Denpasar accordingly.
THAI usually operates one flight daily to and from Denpasar. Flight TG431 departs from Suvarnabhumi Airport at 08.50 hours and arrives in Denpasar at 14.15 hours (local time) and the return flight TG432 departs from Denpasar International Airport at 16.10 hours (local time) and arrives at Suvarnabhumi Airport at 19.25 hours.
27 November 2017