Thai Airways would like to inform all passengers that flights TG910 from Bangkok to London Heathrow and TG911 from London Heathrow to Bangkok are delayed. The new estimated arrival and departure times are as follows:

* Flight TG910 estimated time of arrival - 20.20.

* Flight TG911 estimated time of departure - 21.20

* Flight TG911 estimated time of arrival - 15.10 (29th April)

Thai Airways would like to apologise for any inconvenience caused. For further information please contact us on 0330 400 4022.

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News & Announcements

 LAX office closure

Dear valued THAI Airways customers,
After 35 years, THAI Airways will be suspending its direct flights to Los Angeles and North America after October 25, 2015.  We thank you for your business and loyalty.

With the suspension of our USA flights, we will be closing our North America offices.  From Oct 25 until Nov 10, 2015 ONLY, the USA office will answer calls at 1-800-426-5204 or 310-640-0097  for urgent ticketing inquiries only.   

E-mails will also be answered until Nov. 10 at the following addresses:
laxticket@thaiairwaysusa.com  (Ticketing inquiries)
laxreservation@thaiairwaysusa.com.  (all other inquiries).  
Service hours for both phone and e-mail is 900a – 400p U.S. Pacific Time Mo-Fr

General reservation/ticketing inquiries should be directed to our main contact center at contact@service.thaiairways.com or to our 24 hour Thailand call center at 011-66-2356-1111.

The Los Angeles Sales office (Travel agent inquiries) may be contacted at laxsales@thaiairwaysusa.com until Nov 10.

Royal Orchid Plus members may contact ropsvc@thaiairways.com or use the ROP prompt on the above noted phone number.

For damaged/missing baggage or customer service issues, please contact customer@thaiairways.com .

For ticket refund inquiries, please contact refund.bkk@thaiairways.com or the THAI office in the country where your THAI flight originated.  

We hope to welcome you aboard our Royal Orchid Service to one of our many other global destinations.  THANK YOU.

To make new bookings or to learn more about THAI Airways, please click here to be re-directed to our global website.