Thai Airways would like to inform all passengers that flights TG910 from Bangkok to London Heathrow and TG911 from London Heathrow to Bangkok are delayed. The new estimated arrival and departure times are as follows:
* Flight TG910 estimated time of arrival - 20.20.
* Flight TG911 estimated time of departure - 21.20
* Flight TG911 estimated time of arrival - 15.10 (29th April)
Thai Airways would like to apologise for any inconvenience caused. For further information please contact us on 0330 400 4022.
As a result of the explosion in the Rajaprasong intersection on 17 August 2015, Thai Airways International Public Company Limited (THAI) announced a waiver on flight change surcharge now until 18 September 2015 for the convenience of customers who may not be able to travel.
Mr. Charamporn Jotikasthira, THAI President, said that out of concern for its customers who may be unable to travel at this time following the explosion in the Rajaprasong intersection, THAI will waive the flight change surcharge for tickets issued by THAI sales offices in Thailand as well as overseas, as well as tickets issued online through www.thaiairways.com prior to or on 17 August 2015 for travel during 18 August to 18 September 2015. The waiver for flight changes will be allowed one time only for all routes specified on the passenger ticket, with the same ticket validity as specified in the original ticket and/or by 18 September 2015.
Changes to the passenger ticket are in accordance with the established conditions, which customers may seek further information prior to making changes, check flight schedule information, make reservations and issue tickets, as well as check-in on www.thaiairways.com or call the THAI Contact Center on 02-356-1111 (Thailand) or 0330 400 4022 (UK).