Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

Menu

News & Announcements

 THAI Waives Flight Change Surcharge

            As a result of the explosion in the Rajaprasong intersection on 17 August 2015, Thai Airways International Public Company Limited (THAI) announced a waiver on flight change surcharge now until 18 September 2015 for the convenience of customers who may not be able to travel.

           Mr. Charamporn Jotikasthira, THAI President, said that out of concern for its customers who may be unable to travel at this time following the explosion in the Rajaprasong intersection, THAI will waive the flight change surcharge for tickets issued by THAI sales offices in Thailand as well as overseas, as well as tickets issued online through www.thaiairways.com prior to or on 17 August 2015 for travel during 18 August to 18 September 2015.  The waiver for flight changes will be allowed one time only for all routes specified on the passenger ticket, with the same ticket validity as specified in the original ticket and/or by 18 September 2015.

           Changes to the passenger ticket are in accordance with the established conditions, which customers may seek further information prior to making changes, check flight schedule information, make reservations and issue tickets, as well as check-in on www.thaiairways.com or call the THAI Contact Center on 02-356-1111 (Thailand) or 0330 400 4022 (UK).

 

18 August 2015