Thai Airways would like to inform all passengers that flights TG910 from Bangkok to London Heathrow and TG911 from London Heathrow to Bangkok are delayed. The new estimated arrival and departure times are as follows:

* Flight TG910 estimated time of arrival - 20.20.

* Flight TG911 estimated time of departure - 21.20

* Flight TG911 estimated time of arrival - 15.10 (29th April)

Thai Airways would like to apologise for any inconvenience caused. For further information please contact us on 0330 400 4022.

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Purchase By Milage

All redemption items must be picked up at a THAI SHOP.

1. For member pick-up the following documents are required.

·         Royal Orchid Plus Member Card.

·         ID Card / Passport / Driver License / government documents.

·         Children under 15 years old, kindly bring photocopy of Census Registration or Birth Certificate.

2. For pick-up on behalf of a member, the following documents are required.

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of member, together with photocopy of ID Card of person collecting the item.

·         Letter of Authorisation.

3. For children under 15 years old, the following documents are required.

    3.1 By Parent or Guardian

·         Royal Orchid Plus Member or photocopy.

·         ID Card / Passport / Driver License / government documents of parent or guardian and a photocopy

     3.2 By Another Person

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of authorizer. together with photocopy of ID Card of person collecting the item.

·         Letter of Authorization.

Remark:

·         Every item can be redeemed.

·         No refund or exchange.

·         No delivery service.

·         The products may change without prior notice.