Under the attack of Tropical Cyclone Hato, flights will be rescheduled as follow:

A) Flights from Bangkok to Hong Kong

    TG600 - Bangkok Departure Time: 13:30 // Hong Kong Arrival Time: 17:15

    TG628 - FLIGHT CANCELLED

    TG638 - Bangkok Departure Time: 22:15 // Hong Kong Arrival Time: 02:00 (24AUG17)

    TG606 - Bangkok Departure Time: 22:15 // Hong Kong Arrival Time: 02:00 (24AUG17)

    TG602 - Bangkok Departure Time: 03:00(24AUG17) // Hong Kong Arrival Time 06:45 (24AUG17)

B) Flights from Hong Kong to Bangkok

    TG603 - on schedule

    TG601 - Hong Kong Departure Time: 18:45 // Bangkok Arrival Time: 20:30

    TG629 -  FLIGHT CANCELLED

    TG639 - Hong Kong Departure Time: 03:00(24AUG17) // Bangkok Arrival Time: 04:40 (24AUG17)

    TG607 - Hong Kong Departure Time: 03:00(24AUG17) // Bangkok Arrival Time: 04:40 (24AUG17)

C) Flight from Phuket to Hong Kong

    TG608 - Phuket Departure Time: 04:40(24AUG17) // Hong Kong Arrival Time: 09:20 (24AUG17)

D) Flight from Hong Kong to Phuket

    TG609 - Hong Kong Departure Time: 15:00 // Phuket Arrival Time: 17:20

E) Flight from Seoul to Hong Kong

    TG629 - FLIGHT CANCELLED

F) Flight from Hong Kong to Seoul

    TG628 - FLIGHT CANCELLED

Please refer to this page for the most up-to-date information, or passengers may call +852 2179-7777 during office hour(08:30-17:30) for more details

Sorry for any inconvenience caused

 

 

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Purchase By Milage

All redemption items must be picked up at a THAI SHOP.

1. For member pick-up the following documents are required.

·         Royal Orchid Plus Member Card.

·         ID Card / Passport / Driver License / government documents.

·         Children under 15 years old, kindly bring photocopy of Census Registration or Birth Certificate.

2. For pick-up on behalf of a member, the following documents are required.

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of member, together with photocopy of ID Card of person collecting the item.

·         Letter of Authorisation.

3. For children under 15 years old, the following documents are required.

    3.1 By Parent or Guardian

·         Royal Orchid Plus Member or photocopy.

·         ID Card / Passport / Driver License / government documents of parent or guardian and a photocopy

     3.2 By Another Person

·         Royal Orchid Plus Member Card or photocopy.

·         ID Card / Passport / Driver License / government documents and photocopy with signature of authorizer. together with photocopy of ID Card of person collecting the item.

·         Letter of Authorization.

Remark:

·         Every item can be redeemed.

·         No refund or exchange.

·         No delivery service.

·         The products may change without prior notice.

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