THAI Resumes Normal Flight Operations on Bangkok-Denpasar Route

THAI resumes its normal flight operations starting from 30 November 2017 onwards

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 1 December 2017, 12.40hrs (GMT +8)

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Consent Form regulations

New Regulations for passengers who are not Credit Card or Visa/MasterCard debit card owners:

You can sponsor an electronic ticket to anyone upon payment, following the below instructions, which is strictly recommended.

1.  Credit Card or Visa / MasterCard debit card owners must contact any THAI city ticketing offices only during office hour at their nearest locality in person and present the following documents;

     •  Credit Cards or Visa / MasterCard debit card used in the purchase
     •  ID or passport matching that of the owner of the credit card
     •  Completed and signed Consent Form.

2.  After the  documents have been verified and approved, THAI shall provide you booking reference.

3.  THAI reserves the right to deny boarding to the travelling passengers, if the above mentioned procedures and regulations have not been complied with.

* Your credit card or Visa/MasterCard debit card/ID information will be strictly confidential, and will be destroyed once the payment process has been completed.

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