Please be informed that system maintenance will be occurred during 07 NOV 2017 at 19.00-22.00GMT (08 NOV 2017 at 02.00-05.00 Bangkok time).
Online booking during this period could be done but ticket will be issued later. These services which are pre-order meals, Excess baggage, Air award and Upgrade Awards on Star Alliance Airlines will be unavailable.

THAI apologize for any inconvenience this may cause.

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News & Announcements

 LAX office closure

Dear valued THAI Airways customers,
After 35 years, THAI Airways will be suspending its direct flights to Los Angeles and North America after October 25, 2015.  We thank you for your business and loyalty.

With the suspension of our USA flights, we will be closing our North America offices.  From Oct 25 until Nov 10, 2015 ONLY, the USA office will answer calls at 1-800-426-5204 or 310-640-0097  for urgent ticketing inquiries only.   

E-mails will also be answered until Nov. 10 at the following addresses:
laxticket@thaiairwaysusa.com  (Ticketing inquiries)
laxreservation@thaiairwaysusa.com.  (all other inquiries).  
Service hours for both phone and e-mail is 900a – 400p U.S. Pacific Time Mo-Fr

General reservation/ticketing inquiries should be directed to our main contact center at contact@service.thaiairways.com or to our 24 hour Thailand call center at 011-66-2356-1111.

The Los Angeles Sales office (Travel agent inquiries) may be contacted at laxsales@thaiairwaysusa.com until Nov 10.

Royal Orchid Plus members may contact ropsvc@thaiairways.com or use the ROP prompt on the above noted phone number.

For damaged/missing baggage or customer service issues, please contact customer@thaiairways.com .

For ticket refund inquiries, please contact refund.bkk@thaiairways.com or the THAI office in the country where your THAI flight originated.  

We hope to welcome you aboard our Royal Orchid Service to one of our many other global destinations.  THANK YOU.

To make new bookings or to learn more about THAI Airways, please click here to be re-directed to our global website.


 


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