Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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NEWS & ANNOUNCEMENTS




THAI wins two Awards at the World Airline Skytrax Awards 2014

 

Thai Airways International Public Company Limited (THAI) ranked First Place in the “Best Airline Staff in Asia” category and First Place in the “Best Economy Class Airline Catering” category of Skytrax World Travel Awards 2014.  Furthermore, THAI received Third Place recognition in the category of “Best Airport Services (Ground Service)”.


Mrs. Petchpring Sarasin, THAI Vice President, Corporate Image and Communications Department, said that THAI is proud to receive these Skytrax awards.  THAI Management and staff continually dedicate their time and efforts to provide the best customer services to its passengers.  As well, THAI continues to introduce new products and services for better customer satisfaction.


Skytrax’s World Airline Survey was conducted online during the period August 2013 to May 2014, whereby more than 18.85 million people were surveyed.  People from more than 105 nationalities participated in the customer satisfaction survey that evaluated the product and service standards of over 245 airlines worldwide.  The survey measured customer satisfaction in the area of passenger experience in airport and onboard environments, which included check-in to boarding, onboard seat comfort, cabin cleanliness, food, beverages, inflight entertainment, staff service, and associated travel items.



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