Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015


THAI's move to Heathrow Terminal 2 postponed until August

As Heathrow Airport Limited will conduct unplanned testing of Heathrow’s baggage systems, THAI's planned move from London Heathrow Airport Terminal 3 to Zone A of terminal 2 has been postponed from its initial date of 2 July until later in August 2014. Until the new move date, flights will be departing as normal from Heathrow Terminal 3.
This is to allow Terminal 2’s baggage systems to be further trialled and tested so that everything works as it should. Journey times will not be affected and the Company apologises for any inconvenience caused. THAI looks forward to welcoming passengers to the new Terminal 2 in the near future.

When all 23 Star Alliance member airlines have been phased into Terminal 2, it will be the first time ever that they all operate from a single hub. This will provide passengers with a seamless experience, providing shorter connecting time between flights. The terminal will also have more automated processes and common facilities than currently exists in any of Heathrow's other terminals, thus providing passengers more control over their journey.

Thai Airways check in area will be located in zone A at the new terminal.


Find out more about Heathrow T2, The Queen's Terminal

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