Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015



THAI Takes Measures Against Ebola Virus


Thai Airways International Public Company Limited (THAI) takes measures to protect against the Ebola virus.

Sqn.Ldr. Pongpeera Paisarnkulwong, Vice President of Aviation Safety, Security & Standards, stated that is taking preventive measures for passenger and employee safety and to increase passenger confidence.  THAI is taking preventive measures on board and on the ground, similar to the preventative measures taken during the SARS outbreak in 2003 and during the bird flu outbreak in 2004.  Those measures resulted in prevention of the spread of the outbreak, earning THAI a commendation from the World Health Organization (WHO).  Additionally, THAI does not operate to any of the three African countries – New Guinea, Sierra Leon, and Liberia where there is an outbreak of the Ebola virus.  THAI operates to only Johannesburg in South Africa, which has not had any reports on the outbreak.  As well Thailand has not had any reports on the outbreak.

THAI preventive measures include:

-  Observing and screening of passengers on the ground during check-in and before boarding the aircraft; any passenger with unusual sign of sickness must have a physician’s certificate

-  Observing of passengers throughout the flight

-  Spray disinfecting the aircraft interior while on the ground

-  Deep cleaning of the aircraft interior and 36 additional touch points within the cabin

-  Monitoring the health of aircraft employees, providing them with protective gear, and ensuring employees receive information

-  Increasing inspection of packages and good transported in cargo, and avoiding transport of goods deemed to be of risk

-  Maintaining and ensuring the cleanliness, selection, and preparation of foods so there is no risk of being a carrier of the virus


THAI is coordinating closely with Thailand’s Ministry of Health to keep abreast on the latest developments of the virus and various preventative measures.

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