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Royal Orchid Lounges

Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Opening hours: 05:00 am. – 01:00 am.

Facilities:

•    2 VIP Rooms
•    6 Private Corners
•    22-seat A-la-Carte Dining Room
•    Wi-Fi Internet Corner with 4 PCs
•    Slumber Rooms
•    Shower Suites
•    Toilets with Wheelchair Accessibility
•    TG First Class Check-in Facility

Lounge Access :

•    Royal First Class passengers departing the same day on TG operating flight
•    One guest allowed
    Royal First Class passengers departing same day on any Star Alliance operating flight
•    One guest allowed

 

Royal Silk Lounge at Concourse D,  Level 3 – 2,410 sq.m. allocated to accommodate 314 passengers.
Opening hours: 05:00 am. – 02:00 am.

Facilities :

•    2 Private Rooms
•    Lounge Lobby Bar
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 6 PCs
•    Kid’s Corner
•    Toilets with Wheelchair Accessibility

Lounge Access:

•    Royal Silk Class passengers departing same day on TG-operated flights
•    No guest allowed
    Business Class passengers departing same day on any Star Alliance-operated flight
•    No guest allowed


Royal Silk Lounge at Concourse C - East, Level 3 – 667 sq.m. allocated to accommodate 145 passengers.
Opening hours: 05:00 am. – 02:00 am.

Facilities :

•    2 Private Rooms
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 4 PCs
•    Showers
•    Toilets with Wheelchair Accessibility

Lounge Access:

•    Royal Silk Class passengers departing same day on TG-operated flights
•    No guest allowed
    Business Class passengers departing same day on any Star Alliance-operated flight
•    No guest allowed
    Star Alliance Gold card holders departing same day on any Star Alliance-operated flight
•    One guest allowed

Royal Silk Lounge at Concourse C - West, Level 3 – 667 sq.m. with a seating capacity of 114, has been specifically designed for Royal Silk Class passengers to relax and refresh themselves prior to catching their flights.
Opening hours: 05:00 am. – 02:00 am.

Facilities:

•    2 Private Rooms
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 4 PCs
•    6 Slumber Rooms
•    Showers
•    Toilets with Wheelchair Accessibility

Lounge Access:

•    Royal Silk Class passengers departing same day on TG-operated flights
•    No guest allowed
    Business Class passengers departing same day on any Star Alliance-operated flight
•    No guest allowed
    Star Alliance Gold card holders departing same day on any Star Alliance-operated flight
•    One guest allowed

Royal Silk Lounge at Concourse E - East, Level 3 – 667 sq.m. accommodates up to 168 passengers.
Opening hours: 05:00 am. – 02:00 am.

Facilities:

•    2 Private Rooms
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 4 PCs
•    Showers
•    Toilets with Wheelchair Accessible

Lounge Access:

•    Business Class passengers departing same day on any Star Alliance-operated flight
•    No guest allowed
    Royal Orchid Plus Gold and Star Alliance Gold card holder departing same day on any Star Alliance-operated flight
•    One guest allowed

Royal Silk Lounge at Concourse A (Domestic), Level 2 – covers an area of 979 sq.m. with seating capacity of 217 to accommodate Royal Silk Class domestic passengers.
Opening hours: 05:00 am. – 11:30 pm.

Facilities:

•    3 VIP Rooms
•    Snack and Refreshment Bar
•    Wi-fi Internet Corner with 4 PCs
•    Toilets with Wheelchair Accessibility

Lounge Access:

•    Royal Silk Class passengers departing the same day on TG domestic flights
•    No guest allowed
    Royal Orchid Plus Gold and Star Alliance Gold card holder departing the same day on TG domestic flights
•    One guest allowed

 

Royal Orchid Lounge at Concourse E - West,  Level 3 – 667 sq.m. has been designed to accommodate 20 First Class and 91 Business Class THAIpassengers.

Opening hours: 05:00 am. – 02:00 am.

Facilities:

•    Designated area for First Class Passengers
•    2 Private Rooms
•    Buffet Bar with variety of food, snacks and refreshment
•    Wi-fi Internet Corner with 4 PCs
•    7 Slumber Rooms
•    Showers
•    Toilets with Wheelchair Accessibility

Lounge Access:

 

•    First Class passengers departing same day on any Star Alliance-operated flight
•    One guest allowed
    Business Class passengers departing same day on any Star Alliance-operated flight
•    No guest allowed
•    Royal Orchid Plus Gold and Star Alliance Gold card holders departing same day on any Star Alliance-operated flight
•    One guest allowed

 

Royal Orchid Lounges at Suvarnabhumi Airport mirror THAI’s corporate concept derives from its own corporate identity, slogan, location, and service.
In blending these four unique characteristics, Royal Orchid Lounges reveal the following aspects:
•    A reflection of the Thai image – a charming and efficient lady with flair, elegance, and gentleness.
•    Smooth as silk, as per its slogan.
•    The location – Suvarnabhumi.
•    Service excellence, marked by speed, comfort and courtesy.
Thus, lounges are named for valuable silks that sway softly and gently, from leading royal households among Suvarnabhumi countries. Gold and silver threads that are neatly woven symbolise the beauty and eleganceof THAI service.
Apart from the Royal Orchid Premium Area on Level 4 of the main terminal, Royal Orchid Lounge service is available at eight locations.

Location for THAI Lounges @ Suvarnabhumi Airport

location for THAI

Awards received by THAI Royal Orchid Lounges

2012 Awards
•    Winner of World's Best Airline Ground Services from Skytrax
•    Ranked fourth among World's Best First Class Airline Lounges from Skytrax
2011 Awards
•    Ranked second for World Best Airline Ground Services from Skytrax
•    Ranked second for World Best First Class Airline Lounge from Skytrax
•    Ranked third for Best Airlines Lounge in Asia-Pacific in Business Traveller Awards
2010 Awards
•    Business Traveller Award 2009 for Best Ground Service and Best Lounges
•    Skytrax Best Airport Services and Best Airline Lounge First Class at the 2010 World Airline Awards
2009 Awards
•    Royal First Class Lounge at Suvarnabhumi Airport ranked Best in the 2009 Skytrax global survey of airlines. In the lounge section, THAI features five-star dining and offers spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars for service efficiency as well as general customer care
2007 Awards
•    THAI received the Best First Class Lounge Skytrax Award 2007 for Bangkok's Suvarnabhumi Airport
2005 Awards
•    THAI's Royal Orchid Lounge received the Excellent Management System and Hygiene in Passenger Lounge Award from the Ministry of Public Health for the implementation of the airline's hygiene in Royal Orchid Lounge.
•    Ranked second by Skytrax for Royal First Class Lounge
2004 Awards
•    THAI's Royal First Class Lounge was ranked one of five best airlines in the world by Skytrax for combined quality of product and service