Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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THAI'S BRAND JOURNEY

 

The presentation of the THAI brand to customers, actual and potential, begins at the first point of contact, usually our website, media advertising, brochures, or when visiting one of our ticketing offices. The brand is, in effect, the face of THAI, which passengers can see and recognise throughout their travel experience with us.

Having made their decision to fly THAI, our customers’ next direct points of contact are likely to be at the airport, where they check in and, if in a premium class,  the facilities of our luxurious airport lounges. The clear and correct use of THAI’s identity in airport signage is a vitally important aspect in informing passengers. Every service point must accurately apply THAI’s identity, to maintain continuity.

THAI’s greatest opportunity to impress passengers, to win their confidence and long-term loyalty, is during their flights. Here, too, THAI’s branding and distinct identity is maintained, in cabin décor, furnishings, equipment and every aspect of catering and entertainment systems,The THAI brand is presented consistently to passengers, assuring them of our airline’s image for superior service.

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