Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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News & Announcements

 THAI will temporarily suspend the Bangkok-Seoul-Los Angeles route (and vice versa) effective October 25, 2015.

              Thai Airways International Public Company Limited (THAI) will temporarily suspend the Bangkok-Seoul-Los Angeles route (and vice versa) effective October 25, 2015.

              THAI Airways apologizes for any inconvenience to passengers who are ticketed on the affected route.

              THAI Airways has a plan in place to avoid disruptions as much as possible for passengers such as a change of flights to partner airlines.  For passengers who prefer to receive a full refund of the unused ticket, passengers may contact the Thai Airways USA at +1-800-426-5204. And THAI Contact Center +662-356-1111

              From Oct 25 until Nov 12, 2015 ONLY, the USA office will respond to urgent inquiries by e-mail at laxreservation@thaiairwaysusa.com

              General reservation/ticketing inquiries should be directed to our main contact center at contact@service.thaiairways.com or to our 24 hour Thailand call center at +66-2356-1111.
              
               Royal Orchid Plus members may contact ropsvc@thaiairways.com or use the ROP prompt on the above noted phone number.

               For damaged/missing baggage or customer service issues, please contactcustomer@thaiairways.com

               For ticket refund inquiries, please contact refund.bkk@thaiairways.com or the THAI office in the country where your THAI flight originated.

 

16 October 2015

 


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