News & Announcements

 THAI will temporarily suspend the Bangkok-Seoul-Los Angeles route (and vice versa) effective October 25, 2015.

              Thai Airways International Public Company Limited (THAI) will temporarily suspend the Bangkok-Seoul-Los Angeles route (and vice versa) effective October 25, 2015.

              THAI Airways apologizes for any inconvenience to passengers who are ticketed on the affected route.

              THAI Airways has a plan in place to avoid disruptions as much as possible for passengers such as a change of flights to partner airlines.  For passengers who prefer to receive a full refund of the unused ticket, passengers may contact the Thai Airways USA at +1-800-426-5204. And THAI Contact Center +662-356-1111

              From Oct 25 until Nov 12, 2015 ONLY, the USA office will respond to urgent inquiries by e-mail at laxreservation@thaiairwaysusa.com

              General reservation/ticketing inquiries should be directed to our main contact center at contact@service.thaiairways.com or to our 24 hour Thailand call center at +66-2356-1111.
              
               Royal Orchid Plus members may contact ropsvc@thaiairways.com or use the ROP prompt on the above noted phone number.

               For damaged/missing baggage or customer service issues, please contactcustomer@thaiairways.com

               For ticket refund inquiries, please contact refund.bkk@thaiairways.com or the THAI office in the country where your THAI flight originated.

 

16 October 2015

 


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