Royal Orchid Plus
Royal Orchid Plus is the frequent flyer program of THAI Airways. Members can earn miles every time they fly with THAI Airways or Star Alliance airlines, and use services offered by THAI partners (hotels, car rentals, credit cards, etc.) Members may get air awards, upgrade awards and other benefits using the miles they have earned.
Joining Royal Orchid Plus, you are registered as a entry-level status, but you can be promoted to a Silver, Gold and Platinum based on the miles you earn by boarding THAI Airways flights and Star Alliance flights and the number of boardings on THAI Airways flights. More benefits are offered at the higher membership levels.
Royal Orchid Plus Service Center
Any inquiries related to mileage, please contact Royal Orchid Plus Service Center in Korea.
You will receive a response more quickly if you contact via email.
■ Tel. : 02-3707-0190
■ e-mail : firstname.lastname@example.org
■ address : (Taepyeongro 2ga, 15th fl., Hanwha Finance Center-Taepyeongro)
92, Sejong-daero, Jung-gu, Seoul, Korea, 100-733
Claim Missing Miles
Please send the original(or scanned) boarding passes and flight ticket copies(or scanned) to the Royal Orchid Plus Service Center within 6 months after the activity date. Miles are not accumulated for the flights taken prior to enrolment. Successful delivery of all documentation is the sole responsibility of the member.
You can claim missing miles at website. Each claim must be made 15 days or more after the flight date, and not more than 180 days after the flight date, for the system to process. Claims for missing miles can be made online for lights up to 30 days prior to enrolment. If errors are made, please feel free to contact Royal Orchid Plus Service center.