Notice of Internet booking payment during CHUSEOK long holiday period of 30SEP-09OCT 2017

1.     Credit card payment

It is okay to issue tickets anytime when credit card payment is done at Thai homepage.

2.     Cash payment

During holiday period, SEOUL THAI office will be closed.

2.1.  Internet booking made until 28SEP with cash payment

Ticket can be issued when cash transfer is confirmed with staff of reservation or ticketing by the phone before 5pm of 28SEP17.

2.2.  Internet booking made between 29SEP -07OCT with cash payment Cash payment is not allowed.

2.3.  Internet booking made between 08OCT - 09OCT with cash payment

Cash payment is allowed. However, it is mandatory to confirm cash transfer with staff of reservation or ticketing by the phone on/after 10OCT within 72hours of reservation generated.

    Please kindly be informed that if cash transfer is not confirmed with staff, then reservation will be automatically cancelled after 72hours.

    Thank you.

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  SUVARNABHUMI



Royal Orchid Lounges at Suvarnabhumi Airport mirror THAI’s corporate concept derives from its own corporate identity, slogan, location, and service.

In blending these four unique characteristics, Royal Orchid Lounges reveal the following aspects:

·         A reflection of the Thai image – a charming and efficient lady with flair, elegance, and gentleness.

·         Smooth as silk, as per its slogan.

·         The location – Suvarnabhumi.

·         Service excellence, marked by speed, comfort and courtesy.

Thus, lounges are named for valuable silks that sway softly and gently, from leading royal households among Suvarnabhumi countries. Gold and silver threads that are neatly woven symbolise the beauty and elegance of THAI service.

Apart from the Royal Orchid Premium Area on Level 4 of the main terminal, Royal Orchid Lounge service is available at eight locations.


Location for THAI Lounges @ Suvarnabhumi Airport


Awards received by THAI Royal Orchid Lounges


2012 Awards

·         Winner of World's Best Airline Ground Services from Skytrax

·         Ranked fourth among World's Best First Class Airline Lounges from Skytrax


2011 Awards

·         Ranked second for World Best Airline Ground Services from Skytrax

·         Ranked second for World Best First Class Airline Lounge from Skytrax

·         Ranked third for Best Airlines Lounge in Asia-Pacific in Business Traveller Awards


2010 Awards

·         Business Traveller Award 2009 for Best Ground Service and Best Lounges

·         Skytrax Best Airport Services and Best Airline Lounge First Class at the 2010 World Airline Awards


2009 Awards

·         Royal First Class Lounge at Suvarnabhumi Airport ranked Best in the 2009 Skytrax global survey of airlines. In the lounge section, THAI features five-star dining and offers spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars for service efficiency as well as general customer care


2007 Awards

·         THAI received the Best First Class Lounge Skytrax Award 2007 for Bangkok's Suvarnabhumi Airport


2005 Awards

·         THAI's Royal Orchid Lounge received the Excellent Management System and Hygiene in Passenger Lounge Award from the Ministry of Public Health for the implementation of the airline's hygiene in Royal Orchid Lounge.

·         Ranked second by Skytrax for Royal First Class Lounge


2004 Awards

·         THAI's Royal First Class Lounge was ranked one of five best airlines in the world by Skytrax for combined quality of product and service

 

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