Notice of Internet booking payment during CHUSEOK long holiday period of 30SEP-09OCT 2017

1.     Credit card payment

It is okay to issue tickets anytime when credit card payment is done at Thai homepage.

2.     Cash payment

During holiday period, SEOUL THAI office will be closed.

2.1.  Internet booking made until 28SEP with cash payment

Ticket can be issued when cash transfer is confirmed with staff of reservation or ticketing by the phone before 5pm of 28SEP17.

2.2.  Internet booking made between 29SEP -07OCT with cash payment Cash payment is not allowed.

2.3.  Internet booking made between 08OCT - 09OCT with cash payment

Cash payment is allowed. However, it is mandatory to confirm cash transfer with staff of reservation or ticketing by the phone on/after 10OCT within 72hours of reservation generated.

    Please kindly be informed that if cash transfer is not confirmed with staff, then reservation will be automatically cancelled after 72hours.

    Thank you.

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News & Announcements

THAI Issues Travel Waiver for Tickets Routed Bangkok-Brussels

Thai Airways International Public Company Limited (THAI) issued a travel waiver to allow customers to rebook or cancel travel on the route Bangkok-Brussels following the explosion at Brussels Zaventem Airport in Belgium.
 
Mr. Wiwat Piyawiroj, Acting Vice President, Sales Department, Thai Airways International Public Company Limited, said that THAI has implemented a travel waiver for tickets issued in Thailand prior to 22 March 2016 for travel during the period 22 March – 15 April 2016.  Customers may change flights or the date of travel one time and must commence travel within the ticket validity date.  In addition, customers may change their flight routing to any destination operated by THAI within Europe without any additional charges but are required to pay any difference on the ticket price.  Customers may also opt for a full refund without any charges before 30 April 2016.  For customers who may not be able to obtain a refund, conditions apply based on the ticket agreement.  Customers may obtain further information and check the flight schedule on www.thaiairways.com or by calling the THAI Contact Center at Tel. 0-2356-1111 (24 hours a day).
 
Brussels Zaventem Airport has been closed since yesterday (22 March 2016), therefore no flights can depart from Belgium, including flight TG935 on the route Brussels-Bangkok which normally would depart from Brussels at 13:10 hours (local time) and arrive in Bangkok at Suvarnabhumi Airport at 06:10 hours (the following day), which the flight departure will be postponed until Brussels Zaventem Airport reopens.  Further updates will be provided.
 
THAI operates four flights per week to Brussels every Tuesday, Thursday, Saturday, and Sunday, utilizing Boeing 777-300ER aircraft.  Flight TG934 departs from Suvarnabhumi Airport at 00:30 hours and arrives at Brussels Zaventem Airport at 07:00 hours (local time, same day arrival).  Flight TG935 departs from Brussels Zaventem Airport at 13:10 hours (local time) and arrives at Suvarnabhumi Airport at 06:10 hours (the following day).


24 March 2016

 

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