Notice of Internet booking payment during CHUSEOK long holiday period of 30SEP-09OCT 2017

1.     Credit card payment

It is okay to issue tickets anytime when credit card payment is done at Thai homepage.

2.     Cash payment

During holiday period, SEOUL THAI office will be closed.

2.1.  Internet booking made until 28SEP with cash payment

Ticket can be issued when cash transfer is confirmed with staff of reservation or ticketing by the phone before 5pm of 28SEP17.

2.2.  Internet booking made between 29SEP -07OCT with cash payment Cash payment is not allowed.

2.3.  Internet booking made between 08OCT - 09OCT with cash payment

Cash payment is allowed. However, it is mandatory to confirm cash transfer with staff of reservation or ticketing by the phone on/after 10OCT within 72hours of reservation generated.

    Please kindly be informed that if cash transfer is not confirmed with staff, then reservation will be automatically cancelled after 72hours.

    Thank you.

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News & Announcements

Dear all concerned,

Paris incident  on friday night 13th NOV15 will have a profound impact on the number of Air Travel for a sector in and out of France.

Please be advised/notified on the ticket handling procedures for TG online passenger holding TG document (217) as follow;

For TG document issued worldwide except Thailand before 14NOV15 with travel period during 14NOV15-14DEC15

1. Reservation Change for sector from/to Paris

1.1 Authorize to change date of travel within ticket validity without fee and surcharges  for any TG online passenger for sector to/from Paris.

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

2.    Rerouting/Reissuing :

2.1  Authorize to reroute/reissue ticket within its validity without fee and surcharges . The routing may be changed to a destination within Europe which flight operated by TG only.

2.2  Recalculation shall  be corresponding to the original fares and TFCs paid.

   2.2.1 Any additional amount to be collected (e.g. fares, tax (es), surcharges) differences and/or other expenses occurred are on passenger’s account.

   2.2.2  When the new itinerary results in a lower fare, no credit of the residual amount will be made.

3. Refund

3.1 For  refundable ticket, the refund fee will be waived. Submit or contact by 30DEC15.

3.2 For non refund ticket, the conditions remain unchanged.

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

Please comply and disseminate to concerned functions under your supervision.

 

14 November 2015

 


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