Notice of Internet booking payment during CHUSEOK long holiday period of 30SEP-09OCT 2017
1. Credit card payment
It is okay to issue tickets anytime when credit card payment is done at Thai homepage.
2. Cash payment
During holiday period, SEOUL THAI office will be closed.
2.1. Internet booking made until 28SEP with cash payment
Ticket can be issued when cash transfer is confirmed with staff of reservation or ticketing by the phone before 5pm of 28SEP17.
2.2. Internet booking made between 29SEP -07OCT with cash payment Cash payment is not allowed.
2.3. Internet booking made between 08OCT - 09OCT with cash payment
Cash payment is allowed. However, it is mandatory to confirm cash transfer with staff of reservation or ticketing by the phone on/after 10OCT within 72hours of reservation generated.
Please kindly be informed that if cash transfer is not confirmed with staff, then reservation will be automatically cancelled after 72hours.
Please contact us if you have problems with Royal Orchid Holidays bookings (hotel, activity).
• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to firstname.lastname@example.org within 1 month of the date of service with all supporting documents and the following details for investigation :
• Passenger’s name
• Booking number
• Date of travel
• Name of hotel or product with reason for complaint
• Any complaint received after 1 month of the date of service will not be investigated.
To find complete program information and manage menber account online at www.thaiairways.com/rop
Inquire about Royal Orchid Plus / Frequent Flyer program and member information at:
Email : email@example.com
Telephone : 66 (0) 2356 1111
Fax : 66 (0) 2545 3300