Please kindly be informed that TG codeshare flight service from Bangkok to Kota kinabalu round trip will be suspended from 1 September 2017 as following;
TG2421 (WE421) / Bangkok – Kota Kinabalu / MON, WED, FRI, SAT
 
TG2422 (WE422) / Kota kinabalu – Bangkok / MON, WED, FRI, SAT

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Customer Service

Please contact us if you have problems with bookings or just need help with the web site.

Email : roh.customerservices@thaiairways.com

Phone Number : (66)2-5451786, 5451778, 5451781

Fax Number : (66)2-5454178

Hours : Mon-Fri : 08:00-17:00 (Bangkok Time)

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated.