Suspended flights to Kota Kinabalu from 01 September 2017.

THAI would like to inform all passengers that the codeshare flight service from Bangkok to Kota Kinabalu will be suspended effective 01 September 2017. The flight details are as follows:

TG2421 (WE421) / Bangkok – Kota Kinabalu / MON, WED, FRI, SAT 

TG2422 (WE422) / Kota Kinabalu – Bangkok / MON, WED, FRI, SAT

 

For further information, please contact your nearest THAI office.

THAI would like to apologise for any inconvenience caused.

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Customer Service

Please contact us if you have problems with bookings or just need help with the web site.

Email : roh.customerservices@thaiairways.com

Phone Number : (66)2-5451786, 5451778, 5451781

Fax Number : (66)2-5454178

Hours : Mon-Fri : 08:00-17:00 (Bangkok Time)

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated.