With immediate effect, in anticipation of the Malaysia 14th General Election 2018, Thai Airways will waive all TG ticket issued on/before 10APR18 in Malaysia ( irrespective of fare type ) for travel on the election date to ensure the passengers travel will not be affected.

The waiver is only applicable for Malaysia Citizen only.

Only one change is permitted for all tickets, including those with restrictions on date change, must be done on/before 30APR18.

Passengers can delay their travel dates up to two (2) months from the date of original travel.

Kindly contact Thai Airways Kuala Lumpur :

1. Reservation : +603 - 2034 6999 ( kulhftg@thaiairways.com.my )

2. Ticketing : +603 - 2034 6900 ( kulhttg@thaiairways.com.my )

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Web Satisfaction Survey

Welcome to THAI Web Satisfaction Survey! Thank you for agreeing to take part in this important survey. Your opinions will be a great contribution to improvements that will enhance your experience using our website in the future. This survey should take only 3 minutes to complete. Be assured that all answers you provide will be strictly confidential.


1) Please specify your Booking Reference
2) In the past 6 months, how often do you visit www.thaiairways.com ?
3) What is your purpose of purchasing an air ticket on www.thaiairways.com ?
4) To what extent do you agree that you can easily search information on www.thaiairways.com ?
5) To what extent do you agree that you can easily pay for an air ticket on www.thaiairways.com ?
6) To what extent do you agree that you are satisfied with searching a flight on www.thaiairways.com ?
7) To what extent do you agree that you are satisfied with purchasing an air ticket on www.thaiairways.com ?
8) What are other airline websites which you have visited besides www.thaiairways.com ?
9) Please specify reason(s) you purchase an air ticket on www.thaiairways.com (Allow more than one answer)
10) Would you recommend your friend to visit www.thaiairways.com ?
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