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Winners of THAI Customer Satisfaction Survey (TCSS)


          
            As part of the Company’s goal to continuously offer the highest satisfaction to passengers, since 1997, THAI has conducted quarterly surveys of passengers on all routes, in all classes of service, and service experience throughout their journey – from ticket reservation, to onboard experience, to arrival at their destination.  The survey greatly assists THAI in identifying areas of customer approval and offers some insight to a better understanding of customer needs and areas of improvements.

From the onboard and online survey responses received from passengers who flew on THAI in 2014, THAI recently held a one-time lucky draw, with each month’s winner receiving two free confirmed Economy Class round trip tickets for travel within the THAI route net from/to Bangkok, Thailand. 

**Note:  Void where prohibited or restricted by the laws of the prize winner’s country.

Winner Name List

Month (2014)

Name

Country

TCSS (Paper-based)

January

Ms.Naraumol  Manistitya

Thailand

February

Ms.Orawan  Bunpeng

Thailand

March

Ms.Petcharat  Thipudomluck

Thailand

April

Ms.Prutsanai  Mahakkapong

Thailand

May

Mr.Barry  Anthony  Johnson

United States of America

June

Ms.Namthip  Kaewsurin

Thailand

July

Ms.Rattanaporn  Athinam

Sweden

August

Ms.Puttaraksa  Rojphimphun

Thailand

September

Mr.Gerald Wayne  Murphy

Canada

October

Ms.Suvimol  Prataknukul

Thailand

November

Ms.Tomoko  Ito

Japan

December

Ms.Denisa  Briganti

Canada

 

Month (2014)

Name

Country

e-TCSS (online-based)

April

Ms.Thea Bråten Christensen

Norway

May

Mr. Rizwan  Fahad  

Pakistan

June

Ms.Chada  Lubpairee

Thailand

July

Mr.Ashley  Wai

Hong Kong

August

Mr.Rao  Zhanfeng

People’s Republic of China

September

Mr.Tan Jun Leon

The Republic of Singapore

October

Mr.Khunat  Lerdkhunthod

Thailand

November

Ms.Piyaporn  Sobsamai

Thailand

December

Ms.Miki  Nakagawa

Japan

 

 

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