Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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Companion Special Fare to Thailand and Europe

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You are transacting on a website where the Merchant is based in Thailand. Please note that credit card issuing banks may charge you transaction and/or foreign exchange fees, depending on the country of departure or currency of your card. Please confirm with your credit card bank for the details of those charges.

Terms & Conditions for booking

Companion Fare Conditions
Must be accompanied on all sectors by at least 1 other person paying the adult fare level.
Destinations

Thailand : Bangkok / Chieng Mai / Phuket / Krabi

                

Europe    : London / Paris / Zurich / Brussels / Copenhagen / Frankfurt /

                  Milan / Moscow / Munich / Oslo / Rome / Stockholm

          

Ticketing Period
13 February 2017 - 17 February 2017
Departure Period

Low season :        01 May 2017 - 01 July 2017; 10 July 2017 - 22 September 2017; 

                             01 October 2017 - 30 November 2017


Shoulder season : 02 July 2017 - 09 July 2017; 23 September 2017 - 30 September 2017

 

Note: The outbound first international sector will determine the seasonality for the fare component. 

Stopover

Originating New Zealand

 1 stopover permitted in Bangkok at THAI AIRWAYS en route for each direction.

Ticket Validity

Minimum  All destinations : 5 Days

Maximum All destinations : 3 Months (except L class to Europe)


Booking Class L (for European Destination only)

Minimum  : 5 Days

Maximum : 1 Month
Child Ticket Children aged 2-11 years - Pay adult fare
Unaccompanied minors are not permitted at these fares.
Infant Ticket

Infants under 2 years old of age - Pay adult fare

Reservation Change

No Show Fee NZD 200


Reservation Change : Change flight / Date / Booking class must be made before ticket expiration.

Changing date before departure :

Adult, Child and Infant:

Business Class change fee of NZD150.00 per transaction.

Economy Class change fee of NZD 100.00 per tranction for Booking Class T/K/V/W and NZD 150.00 for Booking Class L .

Extra fare collection applies if different booking class and different seasonality. 


Changing date after departure :

Adult, Child and Infant:

Business Class change fee of NZD150.00 per transaction.

Economy Class change fee of NZD 100.00 per tranction for Booking Class T/K/V/W and NZD 150.00 for Booking Class L .

Extra fare collection applies if different booking class and different seasonality. 

 

Name correction :

Reissue solely to correct a passenger name error permitted with fee NZD50.

An authority number must be obtained from reservations@thaiairways.co.nz prior to reissue.


Reissuing ticket to a different passenger strictly not permitted.

Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.


Rerouting : Permitted : Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.


Reissues / Amendments :

Changes that require re-issue of the ticket;
        Adult, Child and Infant : NZD50 fee will apply.
      
Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.   


Refund / Cancellation :

Totally unused ticket:       NZD250 - for Business Class 
                                     NZD200 -
for Economy Class booked in Booking Class T/K/V/W
                                     NZD300 - for Economy Class booked in Booking Class L (for European Destination only)

Partially used ticket :    Non-refundable

Royal Orchid Plus Frequent Flyer

L class - no ROP miles accrual.

W and V class – 25% ROP mileage accrual applies.

T and K class – 75% ROP mileage accrual applies.

J class – Full ROP miles accrual applies.

Other Terms and Conditions

Capacity Limitations - The carrier shall limit the number of passengers carried on any one flight at the fares governed by this rule and such fares will not necessarily be available on all flights. 

 

The number of seats which the carrier shall make available on all flights:  The number of seats which the carrier shall make available on a given flight may vary and will be determined by the carrier's best judgement.

THAI reserves the right to change fares and conditions without   prior notice.

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