Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015


Special Companion Fare 2016 (This fare is no longer available)










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Terms & Conditions for booking

Valid for two or more passengers traveling together
Only Valid for Outbound Travel on TG492 on Saturdays, Auckland – Bangkok

Delhi / Chennai / Mumbai / Bangaluru / Kolkata / Colombo / Dhaka / Hyderabad / Gaya / Varanasri / Kathmandu / Karachi / Lahore / Islamabad / Manila / Fukuoka / Osaka / Nagoya / Sapporo / Tokyo / Brussels / Copenhagen / Frankfurt / London / Milan / Oslo / Paris / Rome / Stockholm / Zurich
Ticketing Period
Now - 15 April 2016
Departure Period
Now – 30 November 2016
Blackout Period
Not applicable
1 Stopover in Bangkok allowed for each direction
Ticket Validity
Maximum 3 months
Child Ticket Nil discounts applicable to this fare.  Children must pay Adult fare level.
Unaccompanied minors are not permitted at these fares.
Infant Ticket Nil discounts applicable to this fare.  Infant fare is not applicable.
Reservation Change No Show Fee NZD 200
Reservation Change : All changes to the Auckland – Bangkok sector must be made for BOTH passengers, subject to the conditions/ fees show below.  If passengers change their flight so that they are no longer travelling together on the Auckland – Bangkok sector, BOTH tickets must be upgraded to the applicable year- around TO GO Fare.
Outbound TG492 Auckland – Bangkok Flight : permitted within the ticket validity free of charge if both tickets changed to another Saturday TG492 departure.
If both tickets changed to any other day, NZD 250 Fee applies.

Other Flights : permitted within the ticket validity free of charge

Name correction : Reissue solely to correct a passenger name error permitted with fee NZD 50.00.  Please contact Thai Airways at :

Ticket Reissue : Changes that require re-issue of the ticket ; (other than name correction)
Adult : NZD 200 fee will apply
Reroute : Permitted subject to reassessment of the applicable fare + taxes + collection of reissue fee.
Refund / Cancellation : TG may refuse refund if application is made later than 90 days after expiry of electronic ticket.
Refund fee : if only one companion ticket is submitted for refund, ticket of the remaining passenger must be upgraded to the applicable single fare level before any refund will be made.
Total unused ticket : Adult – NZD 200
Partially used ticket : non – Refundable
Royal Orchid Plus Frequent Flyer W and V class – 25% ROP mileage accrual applies.
Q, H and M class – Full ROP miles accrual applies.
Other Terms and Conditions Limited seats per flight , only available on Saturday departure on TG 492 , minimum of 2 passengers travelling together.

THAI reserves the right to change fares and conditions without   prior notice.

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