Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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Terms & Conditions for booking

Destinations

Thailand : Bangkok / Chieng Mai / Phuket / Krabi

Asia        : Ho Chi Minh / Hanoi / Phnom Penh /  Vientiane / Yangon / Luang Prabang/ 

                 Delhi / Mumbai / Bengaluru/ Kolkata / Dhaka / Chennai / Hyderabad /

                 Gaya / Varanasi / Columbo / Karachi /

                 Kathmandu / Karachi / Lahore / Islamabad /

                 Guangzhou / Hong Kong / Shanghai / Beijing / Kunming / Xiamen / Chongqing /

                 Manila / Dubai / Tehran /

                 Seoul / Busan / Tokyo / Osaka / Fukuoka / Nagoya / Sapporo /

                

Europe    : London / Paris / Zurich / Brussels / Copenhagen / Frankfurt /

                  Milan / Moscow / Munich / Oslo / Rome / Stockholm

          

Ticketing Period
01 November 2016 - 15 December 2016
Departure Period

Thailand :

 

Low season : 01 Nov 16 – 30 Nov 16; 03 Jan 17 – 31 Mar 17;
09 Apr 17 – 01 Jul 17; 10 Jul 17 – 22 Sep 17;
01 Oct 17 – 31 Oct 17

 

Shoulder season : 01 Dec 16 – 10 Dec 16; 27 Dec 16 – 02 Jan 17;
01 Apr 17 – 08 Apr 17; 02 Jul 17 – 09 Jul 17;
23 Sep 17 – 30 Sep 17


High season :         11 Dec 16 – 26 Dec 16


 

Asia / Middle-East :

 

 

Low season :
01 Nov 16 – 30 Nov 16; 03 Jan 17 – 31 Oct 17
Shoulder season : 01 Dec 16 – 10 Dec 16; 27 Dec 16 – 02 Jan 17
High season : 11 Dec 16 – 26 Dec 16

 

Europe :

 

 

Low season : 
01 Nov 16 – 30 Nov 16; 01 Jan 17 – 31 May 17;
01 Oct 17 – 31 Oct 17
Shoulder season : 01 Jun 17 – 30 Jun 17; 01 Sep 17 – 30 Sep 17
High season : 01 Dec 16 – 31 Dec 16; 01 Jul 17 – 31 Aug 17

Stopover

1 stopover in Bangkok at Thai Airways en route for each direction.

One Night Free accommodation in Bangkok is permitted for stopover of more than 6 hours except booking made in L Class , please contact reservations@thaiairways.co.nz for more details.
1 additional stop of not more than 24 hours permitted at AKL in each direction when using NZ domestic add-ons.

AddOns Air New Zealand domestic add-ons permitted with W / V / J / D fares, NOT permitted with L / K / T fares, please contact reservations@thaiairways.co.nz for more details.
Ticket Validity

 

Classes MIN* MAX*
L 5 days 1 month
W / V / K / T 5 days 3 months
J and D
5 days

3 months

 

MIN – Travel from last stopover must commence no earlier than stated number of days after departure of the first international sector.
MAX – Travel from the last international stopover point must commence no later than the stated number of months after first departure from fare origin.

Child Ticket

Children aged 2-11 years - 75% of adult fare
Unaccompanied minors (5-11 years) – pay 100% of the adult fare. Handling fees apply.

Unaccompanied minors are not permitted on T-class and K-class fare.

Infant Ticket

Infant under 2 years without seat – pay 20% of the accompanying adult fare.

Reservation Change

No Show Fee NZD 200


Reservation Change : Change flight / Date / Booking class must be made before ticket expiration.

Changing date before departure :

Adult and Child:
    For L class: change fee of NZD150 per transaction.
    For T/K/V/W class: change fee of NZD100 per transaction.
    For D/J class: Change fee of NZD150 per transaction.
    Infant without seat: Charges Free of Charge.


Changing date after departure :

Adult and Child: Change fee of NZD200 per transaction.
Infant without seat: Charges Free of Charge.

 

Name correction :

Reissue solely to correct a passenger name error permitted with fee NZD50.

An authority number must be obtained from reservations@thaiairways.co.nz prior to reissue.


Reissuing ticket to a different passenger strictly not permitted.

Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.


Rerouting : Permitted : Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.


Reissues / Amendments :

Reissue: Changes that require re-issue of the ticket; (other than for name correction)
        Adult and child: NZD50 fee will apply.
        Infant without seat: Charges FOC.
Rerouting: Permitted subject to reassessment of the applicable fare + taxes + collection of reissue fee.
Please contact Thai Airways at : ticketing@thaiairways.co.nz for more information.   


Refund / Cancellation :

 

Partially used ticket :    Non-refundable

Thai Airways may refuse refund if application is made later than 90 days after expiry of e-tickets.
    Refund fee:
    For L class: charge fee of NZD300
    For T/K/V/W class: charge fee of NZD200
    For D/J class: charge fee of NZD250
    Partially used ticket:    Non-refundable
    Refund not later than 90 days after ticket expiry.

Royal Orchid Plus Frequent Flyer

L class – Nil miles
W and V class – 25% ROP mileage accrual applies.
K and T class – 75% ROP mileage accrual applies.
J and D class – Full ROP mileage accrual applies.

Other Terms and Conditions

Capacity Limitations - The carrier shall limit the number of passengers carried on any one flight at the fares governed by this rule and such fares will not necessarily be available on all flights. 

 

The number of seats which the carrier shall make available on all flights:  The number of seats which the carrier shall make available on a given flight may vary and will be determined by the carrier's best judgement.

THAI reserves the right to change fares and conditions without   prior notice.

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