Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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Purchase Extra Baggage Allowance Online

          Starting from 11th April 2014, passengers on THAI and THAI Smile flights can pre-purchase extra baggage allowance online no less than 24 hours prior to their departures. A maximum of 30 kg is allowed for extra allowance and applies to domestic and international flights departing from Bangkok except flight to Los Angeles. Payment is quoted in Thai Baht and can be made by using Visa/MasterCard both credit and debit cards.

Click here to purchase Extra Baggage Allowance

 

Terms and Conditions
•    Online purchasing Excess Baggage on http://www.thaiairways.com is non-refundable, non-endorsable and non-transferable.
•    Online purchasing Excess Baggage is available to all passengers whose tickets have been issued for Thai Airways operated flights only.
•    Online purchase Execss Baggage is available for the following routes:
•    From Bangkok: All flights except flight to Los Angeles
•    To Bangkok: Domestic : All Domestic flights
•    International: From Sydney, Melbourne, Brisbane, Perth, Brussels, Paris, Frankfurt, London, Madrid, Munich, Oslo and Zurich
•    Online purchasing Excess Baggage is not applicable for Group booking, Stand by passenger and Infant passenger.
•    For Unaccompanied Minor and Child passenger, Online purchasing Excess Baggage apply same rate as normal (adult) passenger.
•    Online purchasing Excess Baggage has same liability as normal excess baggage.
•    Online purchasing Excess baggage is applicable only in weight concept and is in pentads basis (every 5kgs will be counted.)
•    The maximum Excess Baggage 30kg per one passenger is allowed and it must be made at least 24 hours prior to local time of target flight departure
•    Only Visa/MasterCard both credit and debit cards are acceptable for online payment with currency in Thai Baht, US dollar or Euro.
•    One time online purchase Excess Baggage is allowed only per person and per sector in each booking.  Any additional Excess Baggage over online purchased amount must be charged with the standard rate upon presentation of baggage at departure airport.
•    Passenger is required to present the Ancillary Voucher at airport check-in counter on departure.  The Ancillary Voucher will be available to view and print on confirmation of purchase step. System will automatically send confirmation of purchasing Excess Baggage by email, mobile to the address specified during the online purchase process.
•    Thai Airways International Public Company reserves the right to change the rates, terms and conditions of the online purchasing Excess Baggage product at any time without prior notice.

 

How to Purchase Extra Baggage Allowance

 

*Extra Baggage Allowance is not available for Group, stand-by and infant passengers

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