Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015



Royal Orchid Plus gives you Awards both in the air and on the ground. Air and Upgrade Awards with THAI and Star Alliance airlines, Hotel Awards, Excess Baggage Awards with THAI and a range of other redemption options with Promotional Awards. Royal Orchid Plus Awards can be redeemed by members, and for any of their Award Nominees. Each member’s personal Award Nominee List can contain up to five names, and additions or changes can be completed instantly online. If your account does not contain sufficient miles for your preferred Award, up to a maximum of 30,000 miles can be purchased to top up your account. Selected Awards, including Air Awards on THAI, Magazine Redemption and Hotel Awards can be redeemed instantly online, and you can update your Nominee List, at Manage Your Account. For other Awards, simply contact THAI reservations world-wide and enjoy the rewards of your Royal Orchid Plus membership.





All Award Travel is on one-way and a round-trip basis and all sectors must be confirmed prior to ticketing. One stopover in each direction between origin and destination, and one open jaw at point of turnaround or origin, are allowed on international flights. An open jaw at origin must remain in the same country. Backtracking is not permitted.

Travel from/to a destination in Thailand that requires a connecting flight, does permit a stopover subject to service fees or the traveller must continue on the first available flight. No stopovers or connections are allowed on domestic travel within Thailand.

Backtracking is allowed on intercontinental Award Travel, provided that Bangkok is the connecting point for onward travel. Stopover charges apply for up to 2 stopovers, one stopover in each direction. Onward connecting flights within 24 hours are not considered a stopover.

Once Award travel reservations are confirmed, tickets must be picked up within 30 days, or reservations are automatically cancelled. Award tickets can be issued instantly at all THAI offices with on-line service, while at least 3 days prior to your scheduled departure is required for ticketing at THAI offices that are not yet able to offer this instant service. Award Travel must be completed within 1 year of the ticket issue date.

If Award travel does not originate or terminate in Bangkok, a few simple calculations are necessary. Using the mileage table you can calculate the one-way distance between all THAI destinations and determine the Award level.

For example, Hong Kong-Bangkok-London

Bangkok To/From Actual Miles
Auckland 5,947
Bengaluru 1,549
Beijing 2,057


Chengdu 1,186
Chennai 1,379
Colombo 1,485
Copenhagen 5,358
Denpasar 1,848
Dhaka 963
Dubai 3,046
Frankfurt 5,584
Fukuoka 2,313
Guangzhou 1,047
Hanoi 606
Haneda 2,869
Ho Chi Minh 453
Hong Kong 1,049
Hyderabad 1,500
Johannesburg 5,599
Isalamabad 2,206
Jakarta 1,444
Karachi 2,310
Kathmandu 1,378
Kolkata 1,009
Kuala Lumpur 754
Kunming 784
Kuwait 3,521
Lahore 2,067
London 5,928
Los Angeles 8,256
Madrid 6,326
Manila 1,363
Melbourne 4,568
Milan 5,610
Moscow 4,391
Mumbai 1,878
Munich 5,459
Muscat 2,830
Nagoya 2,677
New Delhi 1,824
Osaka 2,592
Oslo 5,380
Paris 5,858
Penang 589
Phnom Penh 322
Perth 3,319
Rome 5,499
Seoul 2,286
Singapore 889
Shanghai 1,787
Sapporo 3,148
Stockholm 5,167
Sydney 4,679
Taipei 1,555
Tokyo 2,869
Vientiane 315
Xiamen 1,354
Yangon 372
Zurich 5,618


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