Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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THAI'S BRAND JOURNEY

 

The presentation of the THAI brand to customers, actual and potential, begins at the first point of contact, usually our website, media advertising, brochures, or when visiting one of our ticketing offices. The brand is, in effect, the face of THAI, which passengers can see and recognise throughout their travel experience with us.

Having made their decision to fly THAI, our customers’ next direct points of contact are likely to be at the airport, where they check in and, if in a premium class,  the facilities of our luxurious airport lounges. The clear and correct use of THAI’s identity in airport signage is a vitally important aspect in informing passengers. Every service point must accurately apply THAI’s identity, to maintain continuity.

THAI’s greatest opportunity to impress passengers, to win their confidence and long-term loyalty, is during their flights. Here, too, THAI’s branding and distinct identity is maintained, in cabin décor, furnishings, equipment and every aspect of catering and entertainment systems,The THAI brand is presented consistently to passengers, assuring them of our airline’s image for superior service.

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