Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25

Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.

THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email :

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email :

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111

Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta:

Last updated: 30 November 2017, 16.15hrs (GMT +8)


News & Announcements

Kathmandu Travel Update

Thai Airways Rebooking/Refund Guidelines for Kathmandu Flights

In view of the Earthquake in Nepal on 25th Apr 2015, please be advised on the ticket handling procedures for TG online passengers holding TG documents as follows:

For TG Documents issued in Singapore On/Before 25th Apr 2015 with travel period during 11th May 2015 - 31st May 2015

  1. 1. Reservation Change:
    Passengers are allowed to change date of travel within ticket validity for travel until 31st May 2015 without fee and surcharges from sector to and from Kathmandu.

  2. 2. Rerouting/Reissued:
    Passengers are allowed to Reroute/Reissue ticket within its validity without fee and surcharges for any TG online passenger for sector to and from Kathmandu.

  3. 3. Refund for both Totally Unused and Partially Used Ticket
    Passenger will be given full refund without penalty and must submit the refund by 31st May 2015.

For further information, email us at

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