Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015


News & Announcements

Kathmandu Travel Update

Thai Airways Rebooking/Refund Guidelines for Kathmandu Flights

In view of the Earthquake in Nepal on 25th Apr 2015, please be advised on the ticket handling procedures for TG online passengers holding TG documents as follows:

For TG Documents issued in Singapore On/Before 25th Apr 2015 with travel period during 11th May 2015 - 31st May 2015

  1. 1. Reservation Change:
    Passengers are allowed to change date of travel within ticket validity for travel until 31st May 2015 without fee and surcharges from sector to and from Kathmandu.

  2. 2. Rerouting/Reissued:
    Passengers are allowed to Reroute/Reissue ticket within its validity without fee and surcharges for any TG online passenger for sector to and from Kathmandu.

  3. 3. Refund for both Totally Unused and Partially Used Ticket
    Passenger will be given full refund without penalty and must submit the refund by 31st May 2015.

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