Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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News & Announcements

TG 068kp/180615

THAI Maintains Highest Safety Standards

Bangkok, 18 June 2015 – Thai Airways International Public Company Limited (THAI) today announces that it operates with the highest safety standards in all operational areas.
 
Mr. Charamporn Jotikasthira, THAI President, said that in light of the International Civil Aviation Organization’s (ICAO) public posting a red flag today on Thailand’s Department of Civil Aviation (Thai DCA), as a result of the findings during the ICAO Universal Safety Oversight Audit Program (USOAP) and the issuance of a Significant Safety Concern (SSC), Thai Airways International wants to reassure the travelling public that THAI operates with the highest safety standards in all operational areas.

“A significant safety concern (SSC) does not necessarily indicate a particular safety deficiency in the air navigation service providers, airlines (air operators), aircraft or aerodrome; but, rather, indicates that the State is not providing sufficient safety oversight to ensure the effective implementation of applicable ICAO Standards,” ICAO.

Despite the ICAO having “identified that Thailand has a significant safety concern with respect to the ability of the Thai DCA to properly oversee airlines under its jurisdiction,” Thai Airways International assures all parties that THAI strictly practices the safety standards of these international agencies.

EASA (European Aviation Safety Agency)
FAA (Federal Aviation Administration)
CASA (Civil Aviation Safety Authority)
CAAC (Civil Aviation Administration of China)
JCAB (Japan Civil Aviation Bureau)
IOSA (IATA Operational Safety Audit)

Since 13 February 2015, when ICAO first issued the SSC on Thai DCA, Thai Airways International has had to rely on other states’ civil aviation authorities to provide oversight for where THAI operates. As such, THAI has undergone additional and more frequent safety audits and station inspections by these authorities; and as a result of these audits, THAI has been able to continue operating regular flights to these countries. In the very near future, THAI will be audited at the Company’s base by other states’ civil aviation authorities.

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