Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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I FLY THAI



I FLY THAI Fares Rules & Ticketing Conditions

  1. Sales Period
    Now till 31 August 2017
  2. Travel Period
    Now till 31 December 2017
  3. Minimum/Maximum Stay

    Sectors Minimum Stay Maximum Stay
    Thailand 01 days 01 Month
    Regional 03 days 01 Month
    Europe/Middle East 05 days 01 Month
  4. Stopover
    2 free stopover allowed in Bangkok, one in each direction.
  5. Ticket Validity
    1 month
  6. Mileage
    Booking class J: 125% of actual miles flown
    Booking class Q: 100% of actual miles flown
    Booking class T, K: 75% of actual miles flown
    Booking class V, W: 25% of actual miles flown
  7. Black out period (Ex-Singapore)
    22 December 2017 and 24 - 31 Decemeber 2017
  8. No Show
    Penalty charge of SGD 80 applicable for adult and child. (Ex-SIN only).
  9. Change of flight/Date/RBD must be made before ticket expiration.

    Penalty Sectors Business class (J) Economy class (K/V/W)
    Rebooking
    Before & after Dep
    (within ticket validity)
    All Destinations SGD 50 SGD 100
    Rerouting All destinations Not permitted Not permitted
    Upsell to higher fare All destinations Permitted with fee SGD 50 +additional fares/taxes/surcharges Permitted with fee SGD 100 +additional fares/taxes/surcharges
    Refund^ Thailand
    Regional
    Europe/Middle East
    SGD 300
    SGD 400
    SGD 500
    Non Refundable
    SGD 200
    SGD 300

    ^Refund charges applicable for adult/Child/infant
    Above penalty is subject to additional fares/taxes/surcharges when applicable.
    No partial refund

  10. Refund must be submitted within 90 days after ticket expiry.
    All penalties fees are on a per transaction per ticket basis.
  11. Children/Infant
    Accompanied Child above 02Yrs but below 12Yrs : Discount 25% of adult net fare
    Infant under 02Yrs without seat : Discount 80% of applicable adult net fare.
    Unaccompanied minors : Not applicable
  12. Miscellaneous
    Fares cannot be used in conjunction with upgrade awards.
  13. Other Terms and Conditions
    Limited seats per flight
    *Fares are inclusive of applicable taxes and fuel surcharges, the break down will be shown during the online booking process. Fares are correct at the time of publication; however, the levels may vary based on fluctuations in the tax.
THAI reserves the right to change fares and conditions without prior notice.
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