Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25

Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.

THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email :

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email :

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111

Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta:

Last updated: 30 November 2017, 16.15hrs (GMT +8)


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Ticketing rules

  1. Sales Period
    Now till 21 April 2017
  2. Travel Period
    Until 31 October 2017
  3. Minimum/Maximum Stay

    Sectors Minimum Stay Maximum Stay
    Thailand 01 days 14 days
    Regional 03 days 01 Month
    Europe/Middle East 05 days 01 Month
  4. Stopover
    2 free stopover allowed in Bangkok, one in each direction.
  5. Black out period (Ex- Singapore)
    23 Dec 16 / 27Jan 17 /01 Apr – 30 Apr 17 / 23Jun17.
  6. Payment by MasterCard only.
  7. No Show
    Penalty charge of SGD 80 (adult/child)
  8. Change of flight/Date/RBD must be made before ticket expiration

    Penalty Sectors Business class Economy class
    Rebooking Thailand SGD 50 SGD 100
    Before & after Dep Others SGD 50 SGD 100
    Rerouting All destinations Not permitted Not permitted
    Upsell to higher fare All destinations Permitted with fee $50 +rebooking fee Permitted withFee SGD 100+ Rebooking fee on W and V class only
    Refund* Thailand
    Europe/ Middle East
    SGD 300
    SGD 400
    SGD 500
    Non Refundable
    SGD 200
    SGD 300

    *Refund charges applicable for adult/Child/infant
    No partial refund
    Refund must be submitted within 90 days after ticket expiry.


    All penalties fees are on a per transaction per ticket basis.

  9. Children/Infant
    Accompanied child above 2 but below 12 yrs : discount 25% of adult net fares
    Infant under 2 years without seat : discount 80% of applicable adult net fare
  10. Miscellaneous
    Fares cannot be used in conjunction with upgrade awards.

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