According to the current pro-democracy protest in Hong Kong, We would like to inform that during the period of political protest on 29 September 2014, THAI’s Hong Kong town office (ticketing and reservation) at United Centre Building will be closed at 16.00 hrs. (local time) for safety reasons. Airport office is operating as normal.
Also, please be informed that THAI’s Hong Kong town office (Ticketing, Reservations & Royal Orchid Plus) at United Centre is temporarily closed until 06OCT14.
However, THAI’s Airport Office and all flights to/from Hong Kong will be operated as normal.

Limited service will be provided during 09:00-17:30 on 30SEP14 & 03OCT14, and 09:00-13:00 on 04OCT14.
Reservations hotline: +852 2769-7421
Ticketing hotline: +852 2182-0710

For flight status update, passengers are advised to contact THAI Contact Centre at +662-356-1111 and THAI Airport Office at +852-2769-7421 during 09.00-22.00 hrs. (local time)
For more information :  www.thaiairways.com, www.thaiairways.com.hk
We apologize for any inconvenience casued.


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Consent Form regulations

New Regulations for passengers who are not Credit Card or Visa/MasterCard debit card owners:

You can sponsor an electronic ticket to anyone upon payment, following the below instructions, which is strictly recommended.

1.  Credit Card or Visa / MasterCard debit card owners must contact any THAI city ticketing offices only during office hour at their nearest locality in person and present the following documents;

     •  Credit Cards or Visa / MasterCard debit card used in the purchase
     •  ID or passport matching that of the owner of the credit card
     •  Completed and signed Consent Form.

2.  After the  documents have been verified and approved, THAI shall provide you booking reference.

3.  THAI reserves the right to deny boarding to the travelling passengers, if the above mentioned procedures and regulations have not been complied with.

* Your credit card or Visa/MasterCard debit card/ID information will be strictly confidential, and will be destroyed once the payment process has been completed.