Dear all concerned, 

 

Paris incident  on friday night 13th NOV15 will have a profound impact on the number of Air Travel for a sector in and out of France. 

Please be advised/notified on the ticket handling procedures for TG online passenger holding TG document (217) as follow; 

For TG document issued worldwide except Thailand before 14NOV15 with travel period during 14NOV15-14DEC15

1. Reservation Change for sector from/to Paris

1.1 Authorize to change date of travel within ticket validity without fee and surcharges  for any TG online passenger for sector to/from Paris.

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

2.    Rerouting/Reissuing :

2.1  Authorize to reroute/reissue ticket within its validity without fee and surcharges . The routing may be changed to a destination within Europe which flight operated by TG only.

2.2  Recalculation shall  be corresponding to the original fares and TFCs paid. 

   2.2.1 Any additional amount to be collected (e.g. fares, tax (es), surcharges) differences and/or other expenses occurred are on passenger’s account. 

   2.2.2  When the new itinerary results in a lower fare, no credit of the residual amount will be made. 

3. Refund

3.1 For  refundable ticket, the refund fee will be waived. Submit or contact by 30DEC15.

3.2 For non refund ticket, the conditions remain unchanged. 

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

Please comply and disseminate to concerned functions under your supervision.

Menu

 

Excess Charges for Special Baggage

 

 

B : On TG Connecting with Other Carriers through Checked Portion will apply normal Zoning Basis apply 


Zoning Definitions :

Zoning

Definitions

Zone 1

Bangladesh, Cambodia, China(KMG), Laos, Malaysia, Myanmar, Singapore, Thailand and TG Domestic Sectors in Thailand, Vietnam, Between HKG and TPE, Between TPE and SEL, Between KHI and MCT, Between HKT and SIN, Between HKT and KUL

Zone 2

Brunei Darussalam,China(BJS, SHA, CTU, CAN, XMN, CKG, CSX), Hong Kong, India, Indonesia, Macau, Nepal, Philippines, Sri Lanka, Taiwan, Between HKG and SEL, Between HKT and HKG, Between HKT and DEL, Between HKT and BOM

Zone 3

Australia(PER),Bahrain, Japan, Korea, Oman, Pakistan, United Arab Emirates, Between HKT and SEL, Between HKT and PER, Between HKT and TPE

Zone 4

Australia(SYD, BNE, MEL),Egypt, Israel, Madagascar, Turkey, Russia(MOW)

Zone 5

Austria,Belgium, Denmark,Czechoslovakia, Finland, France,Hungary, Germany, Italy, Netherland, New Zealand, Norway,Poland, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, Between STO and HKT, Between CPH and HKT

Zone 6

United States of America, Canada


  • Weight Concept

  • Excess Baggage Charge rate for a check portion of travel within TC3, Between TC2 and TC3 in Weight Concept on a zone basis listed below.

  • USD Per Kilogram

    To Zone 1

    To Zone 2

    To Zone 3

    To Zone 4

    To Zone 5

    To Zone 6

    From Zone 1

    7

    10

    25

    30

    55

    -

    From Zone 2

    10

    25

    30

    35

    55

    -

    From Zone 3

    25

    30

    35

    40

    55

    -

    From Zone 4

    30

    35

    40

    55

    55

    -

    From Zone 5

    55

    55

    55

    55

    55

    -

    From Zone 6

    -

    -

    -

    -

    -

    -


  • Piece Concept

    Excess Baggage Charge rate for a checked portion of travel to/from USA/Canada in Piece Concept on a zone basis listed below.

    USD Per Piece

    To Zone 1

    To Zone 2

    To Zone 3

    To Zone 4

    To Zone 5

    To Zone 6

    From Zone 1

    -

    -

    -

    -

    -

    119

    From Zone 2

    -

    -

    -

    -

    -

    119

    From Zone 3

    -

    -

    -

    -

    -

    119

    From Zone 4

    -

    -

    -

    -

    -

    119

    From Zone 5

    -

    -

    -

    -

    -

    119

    From Zone 6

    119

    119

    119

    119

    119

    119