According to the current pro-democracy protest in Hong Kong, We would like to inform that during the period of political protest on 29 September 2014, THAI’s Hong Kong town office (ticketing and reservation) at United Centre Building will be closed at 16.00 hrs. (local time) for safety reasons. Airport office is operating as normal.
Also, please be informed that THAI’s Hong Kong town office (Ticketing, Reservations & Royal Orchid Plus) at United Centre is temporarily closed until 06OCT14.
However, THAI’s Airport Office and all flights to/from Hong Kong will be operated as normal.

Limited service will be provided during 09:00-17:30 on 30SEP14 & 03OCT14, and 09:00-13:00 on 04OCT14.
Reservations hotline: +852 2769-7421
Ticketing hotline: +852 2182-0710

For flight status update, passengers are advised to contact THAI Contact Centre at +662-356-1111 and THAI Airport Office at +852-2769-7421 during 09.00-22.00 hrs. (local time)
For more information :  www.thaiairways.com, www.thaiairways.com.hk
We apologize for any inconvenience casued.


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      THAI Worldwide Offices

        Royal Orchid Lounges

        Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

        Opening hours: 05:00 am. – 01:00 am.

        Facilities:

        •    2 VIP Rooms
        •    6 Private Corners
        •    22-seat A-la-Carte Dining Room
        •    Wi-Fi Internet Corner with 2 PCs
        •    Slumber Rooms
        •    Shower Suites
        •    Toilets with Wheelchair Accessibility
        •    TG First Class Check-in Facility

        Lounge Access :

        • Royal First Class passengers departing the same day on TG operating flight

        - One guest departing same day on any Star Alliance operating flight allowed

        • First Class passengers departing same day on any Star Alliance operating flight

        - One guest departing same day on any Star Alliance operating flight allowed

        • Royal Orchid Plus Platinum card holder departing same day on TG operating international flights

        - One guest departing same day on TG operating flight allowed

         

        Royal Silk Lounge at Concourse D,  Level 3 – 2,410 sq.m. allocated to accommodate 314 passengers.
        Opening hours: 05:00 am. – 02:00 am.

        Facilities :

        •    2 Private Rooms
        •    Lounge Lobby Bar
        •    Buffet Bar with variety of food, snacks and refreshment
        •    Wi-fi Internet Corner with 6 PCs
        •    Kid’s Corner
        •    Toilets with Wheelchair Accessibility

        Lounge Access:

        • Royal Silk Class passengers departing same day on TG operating international flight
        - No guest allowed
        • Business Class passengers departing same day on any Star Alliance operating flight
        - No guest allowed
        • Royal Orchid Plus Platinum card holder departing same day on TG operating international flight
        - One guest departing same day on any Star Alliance operating flight allowed


        Royal Silk Lounge at Concourse C - East, Level 3 – 667 sq.m. allocated to accommodate 145 passengers.
        Opening hours: 05:00 am. – 02:00 am.

        Facilities :

        •    2 Private Rooms
        •    Buffet Bar with variety of food, snacks and refreshment
        •    Wi-fi Internet Corner with 4 PCs
        •    Showers
        •    Toilets with Wheelchair Accessibility

        Lounge Access:

        • Royal Silk Class passengers departing same day on TG operating international flight
        - No guest allowed
        • Business Class passengers departing same day on any Star Alliance operating flight
        - No guest allowed
        • Star Alliance Gold card holders departing same day on any Star Alliance operating flight
        - One guest departing same day on any Star Alliance operating flight allowed

         

        Royal Silk Lounge at Concourse C - West, Level 3 – 667 sq.m. with a seating capacity of 114, has been specifically designed for Royal Silk Class passengers to relax and refresh themselves prior to catching their flights.
        Opening hours: 05:00 am. – 02:00 am.

        Facilities:

        •    2 Private Rooms
        •    Buffet Bar with variety of food, snacks and refreshment
        •    Wi-fi Internet Corner with 4 PCs
        •    6 Slumber Rooms
        •    Showers
        •    Toilets with Wheelchair Accessibility

        Lounge Access:

        • Royal Silk Class passengers departing same day on TG operating international flight
        - No guest allowed
        • Business Class passengers departing same day on any Star Alliance operating flight
        - No guest allowed
        • Star Alliance Gold card holders departing same day on any Star Alliance operating flight
        - One guest departing same day on any Star Alliance operating flight allowed

         

        Royal Silk Lounge at Concourse E - East, Level 3 – 667 sq.m. accommodates up to 168 passengers.
        Opening hours: 05:00 am. – 02:00 am.

        Facilities:

        •    2 Private Rooms
        •    Buffet Bar with variety of food, snacks and refreshment
        •    Wi-fi Internet Corner with 4 PCs
        •    Showers
        •    Toilets with Wheelchair Accessible

        Lounge Access:

        • Royal Silk Class passengers departing same day on TG operating international flight
        - No guest allowed
        • Business Class passengers departing same day on any Star Alliance operating flight
        - No guest allowed
        • Royal Orchid Plus Gold and Star Alliance Gold card holder departing same day on any Star Alliance operating flight
        - One guest departing same day on any Star Alliance operating flight allowed

         

        Royal Silk Lounge at Concourse A (Domestic), Level 2 – covers an area of 979 sq.m. with seating capacity of 217 to accommodate Royal Silk Class domestic passengers.
        Opening hours: 05:00 am. – 11:30 pm.

        Facilities:

        •    3 VIP Rooms
        •    Snack and Refreshment Bar
        •    Wi-fi Internet Corner with 4 PCs
        •    Toilets with Wheelchair Accessibility

        Lounge Access:

        • Royal Silk Class passengers departing the same day on TG domestic flight
        - No guest allowed
        • Royal Orchid Plus Gold and Star Alliance Gold card holder departing same day on TG domestic flight
        - One guest departing same day on TG domestic flight allowed

         

         

        Royal Orchid Lounge at Concourse E - West,  Level 3 – 667 sq.m. has been designed to accommodate 20 First Class and 91 Business Class passengers.

        Opening hours: 05:00 am. – 02:00 am.

        Facilities:

        •    Designated area for First Class Passengers
        •    2 Private Rooms
        •    Buffet Bar with variety of food, snacks and refreshment
        •    Wi-fi Internet Corner with 4 PCs
        •    7 Slumber Rooms
        •    Showers
        •    Toilets with Wheelchair Accessibility

        Lounge Access:

        • First Class passengers departing same day on any Star Alliance operating flight

        - One guest departing same day on any Star Alliance operating flight allowed

        • Business Class passengers departing same day on any Star Alliance operating flight

        - No guest allowed

        • Royal Orchid Plus Gold and Star Alliance Gold card holders departing same day on any Star Alliance operating flight

        - One guest departing same day on any Star Alliance operating flight allowed

         

        Suvarnabhumi

        Royal Orchid Lounges at Suvarnabhumi Airport mirror THAI’s corporate concept derives from its own corporate identity, slogan, location, and service.
        In blending these four unique characteristics, Royal Orchid Lounges reveal the following aspects:
        •    A reflection of the Thai image – a charming and efficient lady with flair, elegance, and gentleness.
        •    Smooth as silk, as per its slogan.
        •    The location – Suvarnabhumi.
        •    Service excellence, marked by speed, comfort and courtesy.
        Thus, lounges are named for valuable silks that sway softly and gently, from leading royal households among Suvarnabhumi countries. Gold and silver threads that are neatly woven symbolise the beauty and eleganceof THAI service.
        Apart from the Royal Orchid Premium Area on Level 4 of the main terminal, Royal Orchid Lounge service is available at eight locations.

        Location for THAI Lounges @ Suvarnabhumi Airport

        location for THAI

        Awards received by THAI Royal Orchid Lounges

        2012 Awards
        •    Winner of World's Best Airline Ground Services from Skytrax
        •    Ranked fourth among World's Best First Class Airline Lounges from Skytrax
        2011 Awards
        •    Ranked second for World Best Airline Ground Services from Skytrax
        •    Ranked second for World Best First Class Airline Lounge from Skytrax
        •    Ranked third for Best Airlines Lounge in Asia-Pacific in Business Traveller Awards
        2010 Awards
        •    Business Traveller Award 2009 for Best Ground Service and Best Lounges
        •    Skytrax Best Airport Services and Best Airline Lounge First Class at the 2010 World Airline Awards
        2009 Awards
        •    Royal First Class Lounge at Suvarnabhumi Airport ranked Best in the 2009 Skytrax global survey of airlines. In the lounge section, THAI features five-star dining and offers spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars for service efficiency as well as general customer care
        2007 Awards
        •    THAI received the Best First Class Lounge Skytrax Award 2007 for Bangkok's Suvarnabhumi Airport
        2005 Awards
        •    THAI's Royal Orchid Lounge received the Excellent Management System and Hygiene in Passenger Lounge Award from the Ministry of Public Health for the implementation of the airline's hygiene in Royal Orchid Lounge.
        •    Ranked second by Skytrax for Royal First Class Lounge
        2004 Awards
        •    THAI's Royal First Class Lounge was ranked one of five best airlines in the world by Skytrax for combined quality of product and service

        Lounge Name:

        Royal Silk Lounge

        Location:

        2nd Floor, Domestic Departure Hall

        Opening Hours:

        06:00 – 21:00

        Space:

        -

        Capacity:

        50 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet
        -

         

        Lounge Name:

        Royal Executive Lounge

        Location:

        Domestic Departure Lounge (Airside)

        Opening Hours:

        During Flight

        Space:

        72 sq.m.

        Capacity:

        20 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet

         

        Lounge Name:

        Royal Orchid Lounge

        Location:

        One Floor Above Departure Level, After Immigration Control

        Opening Hours:

        11:00 - 13:00 Hours

        Space:

        1160 sq.ft.

        Capacity:

        52 Seats

        Facilities:

        Food, SnackS & Refreshment
        TV
        Magazines & NewspaperS
        Hi-speed Wi-Fi Facility
        PC & Fax
        Free Local Call
        Long Distance Call

         

        Lounge Name:

        Royal Orchid Lounge

        Location:

        2nd Floor

        Opening Hours:

        06:00 – 20:00

        Space:

        160 sq.m.

        Capacity:

        42 seats

        Facilities:

        Snacks & Refreshment
        LCD TV
        Magazines & Newspapers
        Hi-speed Internet Corner (2 PCs)

         

        Lounge Name:

        Royal Orchid Lounge

        Location:

        Level 7, Southwest Concourse (near Gate 40)

        Opening Hours:

        06:00 - 23:00 Hours

        Space:

        715 sq.m.

        Capacity:

        20 Royal First Class Seats / 120 Royal Silk Class Seats

        Facilities:

        Food, Snacks Refreshment, Alcohol
        TV
        Internet
        Magazines & Newspapers
        Massage Chairs
        Children Game Zone
        Free Local Call
        Toilet

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        1st Floor, Departure Lounge

        Opening Hours:

        08:30 – 17:00 Hours

        Space:

        160 sq.m.

        Capacity:

        55 Seats

        Facilities:

        Food, Snacks & Refreshment
        TV
        Magazines & Newspapers
        Wireless Internet, PC & Fax
        Free Local Call
        Long Distance Call

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        2nd Floor, Departure Hall

        Opening Hours:

        During Flight

        Space:

        35 sq.m.

        Capacity:

        22 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        3rd floor, Departure Lounge

        Opening Hours:

        08:00 – 21:30

        Space:

        258 sq.m.

        Capacity:

        70 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        Satellite Building

        Opening Hours:

        06:00 – 21:30

        Space:

        359.69 sq.m.

        Capacity:

        84 Seats

        Facilities:

        Food, Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet, PC & Fax
        Long Distance Call
        Toilet

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        Departure Area, West Concourse

        Opening Hours:

        10:30 – 20:00

        Space:

        76.44 sq.m.

        Capacity:

        40 Seats

        Facilities:

        Food, Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet, PC & Fax
        Long Distance Call

         

        Lounge Name:

        Royal Orchid Lounge

        Location:

        North Terminal, Near Gate 5

        Opening Hours:

        08:00 – 12:30 and  22:45 – 01:30 Hours

        Space:

        220 sq.m.

        Capacity:

        18 Royal First Class Seats and 56 Royal Silk Class Seats

        Facilities:

        Food, Snacks & Refreshment
        TV
        Magazines & Newspapers
        Wi-Fi Internet, 2 PC
        Luggage Room
        Toilet

         

        Lounge Name:

        Royal Silk Lounge

        Location:

        Departure Lounge

        Opening Hours:

        05:00 a.m. – 02:00 a.m.

        Space:

        -

        Capacity:

        60 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet

         

        Lounge Name:

        Royal Orchid Lounge Singapore

        Location:

        031-66, 3rd floor, Transit Hall, Terminal

        Opening Hours:

        During 1 August - 25 October2014 :
        05:40 - 07:15 hrs (Daily)
        10:25 - 12:00 hrs (Tue, Wed, Thurs , Sat)
        17:00 - 20:30  hrs (Tues, Wed, Thurs, Sat )
        10:25 - 20:30 hrs ( Mon, Fri, Sun )

        Space:

        335 sq.m.

        Capacity:

        95 Seats

        Facilities:

        Food, Snacks, Refreshment
        TV
        Wi-Fi Internet, PC & Fax
        Magazines & Newspapers
        Massage Chairs
        Free Local Call

        Long Distance Call 

         

        Surat Thani

        Lounge Name:

        Royal Orchid Lounge

        Location:

        2nd Floor, Departure Lounge

        Opening Hours:

        During Flight

        Space:

        100 sq.m.

        Capacity:

        48 seats

        Facilities:

        Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet Corner
        Toilet

         

        Lounge Name:

        VIP Royal Silk Lounge

        Location:

        4th Floor, Terminal 1

        Opening Hours:

        During Flight

        Space:

        140 sq.m

        Capacity:

        50 Seats

        Facilities:

        Food, Snacks & Refreshment
        TV
        Magazines & Newspapers
        Internet & PC