Dear all concerned, 


Paris incident  on friday night 13th NOV15 will have a profound impact on the number of Air Travel for a sector in and out of France. 

Please be advised/notified on the ticket handling procedures for TG online passenger holding TG document (217) as follow; 

For TG document issued worldwide except Thailand before 14NOV15 with travel period during 14NOV15-14DEC15

1. Reservation Change for sector from/to Paris

1.1 Authorize to change date of travel within ticket validity without fee and surcharges  for any TG online passenger for sector to/from Paris.

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

2.    Rerouting/Reissuing :

2.1  Authorize to reroute/reissue ticket within its validity without fee and surcharges . The routing may be changed to a destination within Europe which flight operated by TG only.

2.2  Recalculation shall  be corresponding to the original fares and TFCs paid. 

   2.2.1 Any additional amount to be collected (e.g. fares, tax (es), surcharges) differences and/or other expenses occurred are on passenger’s account. 

   2.2.2  When the new itinerary results in a lower fare, no credit of the residual amount will be made. 

3. Refund

3.1 For  refundable ticket, the refund fee will be waived. Submit or contact by 30DEC15.

3.2 For non refund ticket, the conditions remain unchanged. 

Notation on the Remark field on the PNR:

"Involuntary change due to Paris incident"

Please comply and disseminate to concerned functions under your supervision.


In-flight Cuisine



In-flight Cuisine

The effervescence of fine champagne adds a celebratory touch to your arrival. Your gourmet journey continues with exquisite flavours over the course of your Royal First experience.


Continue with champagne or switch to a hand-picked selection of wines and exclusive spirits like Napoleon or Extra brandies. Indulge in the luxury of caviar. Along with its contemporary spirit, THAI still believes in lavishing its first class customers with the classic grandeur of caviar service, of course accompanied with delectable garnitures.


Tease your palate with an amuse-bouche. Then proceed through a variety of courses. Exquisite salads. Sumptuous soups. Main dishes of global gourmet selections and the harmonious intricacy of Thai flavours. Delicate cheeses paired with luscious fruits. Rich desserts.


For discerning Royal First guests who wish to personalise their journey, THAI offers the luxury of ordering main course selections in advance. Click here should you wish to avail yourself of the service. 


Please note: Culinary services vary between flights according to the unique character of each route. For each route, Royal First passengers enjoy the pinnacle of THAI's cuisine, beverage selection and services.

Pre-order meal service

For Royal First Class passengers departing Bangkok, THAI has created a whole new dimension in gourmet choice, with an exclusive ‘Chef on call’ service. Through this service you can request special menus in advance on most long-haul flights. (Passengers departing from other destinations please contact local THAI offices for your local Royal First Class menu selection.)

With each dish prepared individually by a THAI award-winning master chef, this gastronomic selection presents the finest traditions of Thai, Oriental and classic Continental cuisine.


Order online, please click here.


• How to order

• Special meal services