Due to the change of THAI Contact Center electrical system, our call center services (Tel. +662-356-1111) will not be available on Sunday the 23rd of November from 0.00 to 6.00 am (Bangkok Time).
Passengers can use our reservation and ticketing services on THAI website www.thaiairways.com as normal.
We apologize in advance for any inconvenience.
This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment. Flight to/from USA the maximum weight/dimension of pet including the container is 32kgs and dimensions 54 inches length, 27 inches height, 33 inches wide. Charges: Please contact local offices.
THAI can accept guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers must ensure that all animal quarantine regulations and documentations for the entry/transit are provided. This service will be carried without charge. Please contact THAI local office at least 48 hours in advance of flight departure. The dog will not occupy a seat and will be located next to you but not at the emergency exit row. The dog must be harnessed during the flight. Flight to/from USA should a passenger with disability has to carry his/her guide dog/assistance dog or emotional support dog