THAI adjusts flights to Denpasar due to airport closure and volcano ash

 

Bangkok, 06 August 2015 – Thai Airways International Public Company Limited (THAI) adjusted flights due to temporary closure of Denpasar airport as a result of volcano ash.

 

Due to the Raung volcano eruption in Indonesia, the Denpasar airport closed (from 1200 – 1800 local time) due to volcanic ash from Mount Raung, causing THAI flight TG431 from Bangkok to Denpasar on 6 August 2015 to return to Bangkok. Flight TG431 is now scheduled to operate as flight TG4319 on 7 August 2015, departing Bangkok at 10:00 hours and arriving Denpasar at 15:20 hours local time.

 

Flight TG432 from Denpasar to Bangkok on 6 August 2015 is now scheduled to operate as flight TG4329 on 7 August 2015, departing Denpasar at 16:20 hours and arriving Bangkok at 19:30 hours local time.

 

For details and reservation visit THAI at www.thaiairways.com or call the THAI Contact Center Tel. +66 (0)2-356-1111.

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Unaccompanied Minors (Child traveling alone)


Unaccompanied Minors (Child traveling alone)

 

 
     The person accompanying the child can be a family member, guardian or other appointed person. However, if the child is traveling alone, parents must apply for unaccompanied minor service with THAI.

       For children traveling between the age of 5 to 17 years old one must contact their local THAI office to make reservations and request a special assistance & handling form for unaccompanied minors. The handling form requires the age and date of birth of a child, contact number of an appointed guardian that can always be contacted both at the departing and arriving airport. The information enables THAI to make necessary arrangements and assist the child in the best possible way.
Any service charge is included and stated on ticket booking.


 


Special Conditions

•    THAI will not accept children traveling alone on any itineraries including the transfer between Suvarnabhumi and Don Muang Airport.
•    THAI will not accept children traveling alone that involves an overnight stop or transfer, or stopover exceeding 6 hours, unless the arrangement is provided for a child’s assistance at the transfer point.
•    If a child travels with other air carriers, different regulations may apply. The age limit for unaccompanied minors on other air carriers may differ, and it is advisable to consult the carrier concerned.
•    An unaccompanied minor is not permitted to travel with pets.
•    It is important to check that all visas and other formalities are completed.
•    Additional documentation may be required for certain countries; such as minors of other nationalities travelling to the Philippines must obtain a waiver of exclusion issued by the Philippines Embassy.

 

Ticket Fare and Service Fee

 

        For International Routes: An adult fare is charged for children who apply for the unaccompanied minor service, between 5 – to below 17 years old. Please check with the local THAI office for specific fares and regulations. The service fee for an unaccompanied minor is USD 60 (US dollar) per flight.
 
       For Domestic Routes in Thailand: Seventy-five percent (75%) of the normal fare (C or Y fares) for children, between 5 – to below 12 years old is applied if the unaccompanied service is required. There is no service fee on domestic routes.

 

At the airport

 

       THAI requires that parents or guardian be at the airport with a child and remain at the airport until the flight departs. Parents must complete check-in formalities for THAI to accept a child to travel.  Ground staff at the departure hall will transfer the child to cabin attendants for boarding, and the child will be well-taken care of during the entire flight.
 
       Upon arrival at the destination, THAI’s ground staff will accompany the child from the aircraft through all the arrival procedures until they meet the appointed guardian, who must identify themselves in order to pick up the child. The security and well-being of a child is of the utmost importance, and THAI ensures that he/she will arrive safely and handed over appropriately