Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015


Privacy Policy


Thai Airways International Public Company Limited (THAI) understands any information that identifies the customer to whom such information pertains is important. THAI, therefore, has established the following privacy policy for its handling and protection of personal information.


  • - THAI takes our responsibility regarding the protection of personal information very seriously and we will keep information that the customers inform us securely and confidentially with respect to our standard privacy of information protection to prevent damage or unauthorized access to the customers.
  • Personal Information Collection and Usage
  • - When you use services provided on this Web Site you will be asked to provide us with personal identifying information such as name, contact address, e-mail, credit card details, etc. We generally collect this information for the purpose of arrangement of air transportation such as to process your travel arrangement or to conduct marketing activities regarding our service.
  • - We may transfer your personal information to our representative offices or to any third parties that we use for the provision of certain services such as enabling our customers to book flights, validate payment through credit card, etc.
  • Disclosure of personal information
  • - THAI will not disclose your personally identifiable information to any third parties without your consent, however, we may disclose your personal information to law enforcement agencies and government for security, customs and immigration purposes, our lawyers and legal advisors for establishing, exercising or defending our legal right.
  • Modification to privacy and disclaimer
  • - THAI reserves the right to change this Privacy Policy and disclaimer at any time. The content presented on this page is considered the latest version. Should a modification to our Privacy Policy occur, we will post the updated version on the page so that you are always aware of how we safeguard your personal data.
  • Security
  • -THAI implements safety measures to ensure that employees protect the personal information of our customers, including proper supervision of outside service provider.
  • - When you book flights or access your ROP information on THAI Websites, or through our Mobile Services, a secure procedure is used. Secure Sockets Layer (SSL) encrypts the information you send through this web site. THAI makes no warranty in respect of the strength or effectiveness of that encryption and THAI is not responsible for events arising from unauthorised access of the information you provide.
  • Cookies
  • - Most web sites like ours use cookies to enhance your online experience. Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive from your web browser to recognize your preferences and to tailor content to you. The cookies do not contain your customer data but only behavioral data which is entirely anonymous. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.