Please be informed that system maintenance will be occurred during 07 NOV 2017 at 19.00-22.00GMT (08 NOV 2017 at 02.00-05.00 Bangkok time).
Online booking during this period could be done but ticket will be issued later. These services which are pre-order meals, Excess baggage, Air award and Upgrade Awards on Star Alliance Airlines will be unavailable.

THAI apologize for any inconvenience this may cause.

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Disfrute de la comodidad que supone realizar la facturación en línea de los vuelos operados por THAI. La facturación se puede realizar desde 24h hasta 1h antes de la salida programada del vuelo en cualquiera de las estaciones de facturación en línea de THAI.

The Surname is the passenger family name as written in the booking confirmation e-mail or printed on the paper ticket.
The record locator is a six letters and figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 3OTCHJ.
The Electronic Ticket number is a thirteen figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 6077025311697.
The Frequent Flyer Number is an alphanumeric code that you can find on your Frequent Flyer Card.

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Nota:

THAI se reserva el derecho a denegar el embarque al pasajero que no presente los documentos de viaje correspondientes.

Facturación en los mostradores del aeropuertoFacturación a través del teléfono móvil (not available in Madrid yet)Preguntas frecuentes

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