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New Digital Hotel and Lifestyle Awards

Beginning 01 April 2016, Hotel Awards and Life Style Awards (Spa and Simulator Experience) are no longer issued as paper certificates. Instead these Awards will be issued as digital e-Vouchers, sent by email. To redeem these  Awards members must have an email address in their profile. The redemption process remains similar.

How to redeem Hotel,Spa and Simulator Experience by digital e-Voucher:

Member must log into their Royal Orchid Plus account at and go to Hotel and Lifestyle Redemption

  1. In order to redeem Hotel, Spa and Simulator Experience Awards, amember must have a valid email address in their profile to complete the redemption process.
  2. A digital e-voucher is the sent by email. Members may store their e-voucher in a mobile device or print the e-voucher and retain.
  3. Members may then make a booking with the preferredHotel or Lifestyle partner, ensuring the Award Code and miles redeemed matches the partner requirements.
  4. Members may be required to forward their e-Voucher to the partner for verification, or provide a scan or fax of paper certificates that remain in circulation.
  5. A stored e-Voucher in a mobile device, or a printed e-Voucher must be presented at hotel check-in or using Awards with Life Style partners.