THAI Resumes Normal Flight Operations on Bangkok-Denpasar Route

THAI resumes its normal flight operations starting from 30 November 2017 onwards

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 1 December 2017, 12.40hrs (GMT +8)

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News & Announcements

Thai Airways International (THAI) warns passengers on the use of Samsung smartphone Galaxy Note 7.


          
THAI announces that usage or charging of the Samsung Galaxy Note 7 is prohibited on board THAI flights, and prohibits loading into the checked baggage.
 
Flight Lieutenant Pratana Patanasiri, THAI Vice President of Aviation Safety Security and Standards, said that due to Samsung recalling its smartphone Galaxy Note 7 worldwide, Thai Airways International is asking all passengers to comply with THAI's policy not to operate or charge the smartphone on board THAI flights, as well as not to load the smartphone into the checked baggage.
 
Additionally, should passengers find any Portable Electronic Device (PED) device broken, damaged, producing heat or smoke, missing on board, or stuck in between seats, please contact a cabin crew immediately.
 
These precautions are part of THAI's safety practice in line with the European Aviation Safety Agency (EASA) guidelines.

Note : Samsung Galaxy Note 7 device are requested not to transport the device on their person, in carry-on baggage, or in checked baggage on flights to and from Hong Kong

For additional details on this matter, passengers may visit www.thaiairways.com or the THAI Contact Center at 0-2356-1111, 24 hours

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