Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

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Pet Travel


Pets as Checked Baggage (AVIH)

Pets as Checked Baggage (AVIH) 

 

This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment. Flight to/from USA the maximum weight/dimension of pet including the container is 32kgs and dimensions 54 inches length, 27 inches height, 33 inches wide. Charges: Please contact local offices

 

Embargo Of Snub-nosed And Other Dog Breeds

 

Because of their anatomical abnormalities, snub-nosed and other dog breeds are more vulnerable to changes in air quality and temperature.
Snub-nosed and other dog breeds, so-called Brach cephalic breeds, are suffered respiratory problems under normal circumstances, not just during air travel as their respiratory conditions worsen when flying at high altitudes in cargo holds.
They are more likely to die on airplanes or at sorting area where temperatures can be very hot or too cold.
 
For the safety of this special kind of pet, effective from 01 October 2016 onwards TG will ban the following 25 dog breeds from acceptance as either checked baggage cargo (For cargo acceptance, please contact directly to Cargo Department).

1. American Bulldog / Bully
2. American Staffordshire Terrier
3. American Pit Bull Terrier
4. Boston Terrier
5. Boxer
6. Brussels Griffon
7. Bulldog
8. Chinese Pug
9. Chow Chow
10. Dutch Pug
11. English Bulldog
12. English Toy Spaniel
13. French Bulldog
14. Lhasa Apso
15. Japanese Boxer
16. Japanese Pug
17. Japanese Spaniel (Chin)
18. Mastiff (All Breeds)
19. Pekinese
20. Pit Bull
21. Pug
22. Shar Pei
23. Shih Tzu
24. Staffordshire Bull Terrier
25. Tibetan Spaniel

 

Traveling with Guide Dog or Assistance Dogs

Travelling with Guide Dog or Assistance Dogs 

 

THAI can accept guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers must ensure that all animal quarantine regulations and documentations for the entry/transit are provided. This service will be carried without charge. Please contact THAI local office at least 48 hours in advance of flight departure. The dog will not occupy a seat and will be located next to you but not at the emergency exit row. The dog must be harnessed during the flight. Flight to/from USA should a passenger with disability has to carry his/her guide dog/assistance dog or emotional support dog

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