本日(2月2日)関東地方で降雪が予想されておりますが、現在時点では、弊社の成田/羽田発着便はスケジュール通りの運航を予定しております。

 

なお、雪の影響により公共の交通機関の運行も乱れることが予想されますので、事前に運行状況をご確認いただき、お早めに空港にお向かいくださいますようお願い申し上げます。

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Contact us

 

Customer Service

Please contact us if you have problems with bookings or just need help with the web site.

Email : roh.customerservices@thaiairways.com

Phone Number : (66)2-5451786, 5451778, 5451781

Fax Number : (66)2-5454178

Hours : Mon-Fri : 08:00-17:00 (Bangkok Time)

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated.