News & Announcements

THAI Holds Lucky Draw for Customer Satisfaction Survey (TCCS) Participants

          
Thai Airways International Public Company Limited (THAI) recently held a lucky draw to reward participants of its Customer Satisfaction Survey (TCCS), which is conducted on a quarterly basis amongst passengers who traveled on board THAI flights on all routes and in all classes of service.

THAI began to conduct quarterly customer satisfaction surveys in 1997 in order to measure the service experience throughout the entire duration of passengers’ journeys, from ticket reservation, on board experience, to arrival at the final destination.  The survey serves as a means for THAI to identify areas where improvement may be required and offers insights into customer needs and expectations.

THAI recently held a one-time lucky draw for each month of the year, applicable for passengers who flew with THAI in 2015 and participated in the Customer Satisfaction Survey (TCCS), whereby each month’s winner received two free confirmed Economy Class roundtrip tickets for travel on the THAI routenet to/from Bangkok, Thailand.

** Note:  void where prohibited or restricted by the laws of the prize winner country.

 

Winner Name List

Month (2015)

Name

Country

TCSS (Paper-based)

January

Ms. Wisa Punyaputigul

Thailand

February

Mr. Eric Vigouroux

Thailand

March

Mr. Gary Murrell

United of Kingdom

April

Mr. Seikh Reyazuddin

Republic of India

May

Mr. Christopher May

New Zealand

June

Mr. Sakol Cheewakoset

Thailand

July

Ms. Pailin Richards

Thailand

August

Mr. Vasutron Kositkunagron

Australia

September

Mr. Charoensak Sungkamee

United State of America

October

Mr. Peter Jacobsen

Thailand

November

Mr. Wissut Prutisart

Thailand

December

Mr. Sarid Sarika

Thailand

 

e-TCSS (online-based)

January

Mr. Songrit Hirunanuruk

Thailand

February

Mr. Srinivasa Prasad Muddalapuram

Australia

March

Mr. Stefan Lindstrom

Thailand

April

Mr. Roger Weckert

Australia

May

Mr. Felix Jospeh Donoghue

Republic of India

June

Mr. Bernhard Franz Kaeufer

The Socialist Republic of  Vietnam

July

Mr. Paul Borkowski

Australia

August

Ms. Warangrat  Chutikachusanapong

Thailand

September

Ms. Opor Weeraphan

Thailand

October

Ms. Pinthita Klungmontri

Thailand

November

Ms. Areeporn Tumrung

Thailand

December

Mr. Ekkarat Khanngern

Thailand

 

 10 May 2016

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