Denpasar (Bali) Flights resume on 1 December 2017.

The following Denpasar (Bali) flights resume on 1 December 2017.

TG431   Bangkok-Denpasar    08.50 - 14.15
TG432   Denpasar-Bangkok    16.10 - 19.25



Passengers travelling during 27 November - 10 December 2017 can waive fees for rebooking to the new date within the ticket validity, rerouting to arrive/depart from Jakarta or request a refund.

To rebook, reroute or a request a refund, passengers may contact nearest THAI offices or contact THAI Contact Center at Tel. +66 2 356 1111

Passengers are advised to check THAI website regularly for updates.


THAI Contact

Thai Airways International Denpasar
Ticketing and Reservation : +62 (0) 361 288141
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : denpasar.customer@thaiairways.com

Thai Airways International, Denpasar Airport
THAI Service Desk is located on 2nd Floor, 12.00-16.00
 
Thai Airways International Jakarta
Ticketing and Reservation : +62 (0) 21 390 3588
Office hours : Monday – Friday : 08.00-17.00
Closed : Saturday, Sunday and Public Holiday
Email : jkt.ticketing@thaiairways.com

Thai Airways International Call Center, Bangkok, Thailand (24 hours) +66 (0) 2 356 1111


Ministry of Foreign Affairs Contact

Hotline of Royal Thai Embassy, Jakarta Tel: +62 811 186253
Facebook of Royal Thai Embassy, Jakarta: Facebook.com/rtejakarta



Last updated: 30 November 2017, 16.15hrs (GMT +8)

Menu

Contact us

 

Customer Service - Royal Orchid Holidays

Please contact us if you have problems with Royal Orchid Holidays bookings (hotel, activity).

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to  roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated. 

 

 

 

Customer Service - Royal Orchid Plus / Frequent Flyer

To find complete program information and manage menber account online at www.thaiairways.com/rop

Inquire about Royal Orchid Plus / Frequent Flyer program and member information at:

Email : ropsvc@thaiairways.com

Telephone : 66 (0) 2356 1111
Fax : 66 (0) 2545 3300