Royal Orchid Lounges at Suvarnabhumi Airport have been named according to THAI’s corporate concept which has derived from its own Corporate Identity, its Slogan, its Location, and its Service.
In blending these 4 unique characteristics, Royal Orchid Lounges reveal the combination of the following aspects:
A reflection of Thai’s image – a charm and efficient lady with flair, elegance, and gentleness.
Smooth as silk, as per its slogan.
Its location – Suvarnabhumi.
Service Excellence provided to its passengers that comes with speed, comfort and courtesy
Thus, lounges are named after valuable silks from leading royal households among Suvarnabhumi countries that sway softly and gently. Gold and Silver threads that are neatly weaved are symbolic of valuable “beauty and elegance” in THAI’s services.
Apart from the Royal Orchid Premium Area on Level 4 of the main terminal, Royal Orchid Lounge service is available at 8 locations.
Location for THAI Lounges @ Suvarnabhumi Airport
Awards received regarding THAI’s Royal Orchid Lounges
The winner of The World's Best Airline Ground Services from Skytrax
The fourth rank for World's Best First Class Airline Lounges from Skytrax
The second rank for World Best Airline Ground Services from Skytrax
The second rank for World Best First Class Airline Lounge from Skytrax
Received Business Traveller Awards 3rd ranking for Best Airlines Lounge in Asia-Pacific
Business Traveller Award 2009 for Best Ground Service and Best Lounges
SkytraxBest AirportServices and Best Airline Lounge First Class at the 2010 World Airline Awards
Royal First Class Loungeat Suvarnabhumi Airport ranked the Best in Skytrax 2009 global survey of airlines. In the lounge section, THAI features five stars dining options and offers Spa and massage services for its customers. Staff services at THAI's Royal First Class Lounge also earned five stars on service efficiency as well as general customer care
THAI received the Best First Class Lounge Skytrax Award 2007 at Bangkok's Suvarnabhumi Airport
THAI's Royal Orchid Lounge received the Excellent Management System and Hygiene in Passenger Lounge Award from Ministry of Public Health for the implementation of the airline's High Hygiene in Royal Orchid Lounge Project
The second rank from Skytrax for Royal First Class Lounge
THAI's Royal First Class Lounge was ranked one of the fifth airlines in the world by the Skytrax 2004/5 league for its combined quality of product and service