News & Announcements

Thai Airways International (THAI) warns passengers on the use of Samsung smartphone Galaxy Note 7.


          
THAI announces that usage or charging of the Samsung Galaxy Note 7 is prohibited on board THAI flights, and prohibits loading into the checked baggage.
 
Flight Lieutenant Pratana Patanasiri, THAI Vice President of Aviation Safety Security and Standards, said that due to Samsung recalling its smartphone Galaxy Note 7 worldwide, Thai Airways International is asking all passengers to comply with THAI's policy not to operate or charge the smartphone on board THAI flights, as well as not to load the smartphone into the checked baggage.
 
Additionally, should passengers find any Portable Electronic Device (PED) device broken, damaged, producing heat or smoke, missing on board, or stuck in between seats, please contact a cabin crew immediately.
 
These precautions are part of THAI's safety practice in line with the European Aviation Safety Agency (EASA) guidelines.

Note : Samsung Galaxy Note 7 device are requested not to transport the device on their person, in carry-on baggage, or in checked baggage on flights to and from Hong Kong

For additional details on this matter, passengers may visit www.thaiairways.com or the THAI Contact Center at 0-2356-1111, 24 hours

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