Note First-class passengers may reserve their premium gourmet meals on selected flights at least 24 hours prior to departure.
Code | Description | Note |
AVML |
Vegetarian Hindu/Indian vegetarian meal | For THAI flights operating on or after since 1 JUN 09, AVML will be prepared in Hindu/Indian vegetarian style. |
BBML |
Baby meal for infant aged at more than 6 months old. |
|
BLML |
Soft meal. Recommended passengers with stomach or intestinal problems |
|
CHML | Child meal for children aged 2 years and older. |
|
DBML | Diabetic meal suitable for both non-insulin and insulin dependent diabetics. |
|
FPML |
Fruit platter meal prepared with fresh fruits or dried fruits. |
|
GFML |
Gluten free diet, avoids gluten, which is found in wheat, rye, barley and oats. |
|
HNML | Hindu meal containing no beef, veal or pork. Prepared with lamb, fish and other meats. Milk products allowed. | |
KSML | Kosher meal conforms to the requirements of Jewish dietary laws. | |
LCML | Low calorie diet meal | |
LFML | Low fat / cholesterol meal | |
LSML | Low salt meal with minimum sodium content. | |
MOML | Muslim meal, contains no pork, bacon, ham or alcohol. Cooked according to Halal rules. MOML are normally served on THAI flights to Pakistan, so there is no need to request this type of meal on this route. |
|
NLML | Low lactose meal. Omission of all foods containing milk, lactose, milk solids, whey, curd, and skimmed milk. | |
SFML | Seafood meal. | |
RVML | Raw vegetarian meal is a mixture of fresh vegetable and fruits. | |
VGML | Strict European vegetarian. No animal products of any type. | |
VJML | Vegetarian Jain meal / strict Indian vegetarian. Based on Jain customs. THAI offers VJML meal on flights on or after June 1, 2009. | |
VLML | Non-strict vegetarian prepared with dairy products (eggs, cheese, fruits, vegetables, grains and nuts). |
|
VOML | Vegetarian oriental meal prepared in Chinese style. |
Passengers must request wheelchairs at the time of booking, or at least 48 hours before departure date, if a wheelchair is needed.
THAI provides wheelchair service without any extra charge. However, please be advised that passengers must be able to take care of themselves during the flight. THAI will assist wheelchair passengers from wheelchair to seat, as well as to the aircraft’s lavatories.
THAI provides wheelchairs on board the aircraft to enabling cabin crew to assist passengers when needed to the lavatory. However, cabin crew cannot assist the passenger inside the lavatory.
If you are unable to take care of your personal needs inflight, we urge you to travel with a companion or escort, who can readily assist you and manage your needs.
On your departure, THAI’s staff will assist you from the check-in counter to the aircraft door or cabin seat, and upon arrival, the staff will assist you with the baggage, through the arrival area.
If a passenger has his/her own wheelchair, the size of personal wheelchair measurements and weight must be informed when booking, to enable us to make the necessary arrangements in order to load your wheelchair into the aircraft hold, and return it to you at the baggage hall of your destination airport. If your wheelchair weighs over 32 kilograms (71 lbs.), special authorization from THAI is needed, due to weight and space restrictions at some airports.
I. General Rules – TG Stand-by upgrading is the facility applicable in the “From…..To…..” basis at passenger contentment and satisfaction. There are two tables of the upgrading surcharges/fees shown in different currencies, varied by boarding point:
a. TG Stand-by upgrading for sector(s) from Thailand where currency shown in THB (THAI Baht),
b. TG Stand-by upgrading for other sectors except Thailand where currency shown in different Local Currency.
1. The stand-by upgrading can be requested after the original ticket has been issued.
2. The stand-by upgrading shall only be applied from Economy to Business class (effective 01APR14) and Business class to First class (effective 01MAY14).
Note: The upgrading surcharge table from Business to First class shall be applicable at Check-in Counter of the boarding point on the Departure Date.
3. The stand-by upgrade charge facility is applicable to all TG document issued by using TG Carrier Fares (both normal and/or special fares) provided that passenger is travelling on Thai Operated Flight (TG 3-digits flight number).
Note: Industry Discount, Agent Discount, ZED Fares, ROP Award Redemption and Barter tickets are not permitted.
4. The upgrading process shall be done at the boarding airport of the applicable sector upon check-in, subjected to seat available at the time of departure.
5. The upgrading facility is applicable to all journey types: One Way, Round Trip, Circle Trip, and Open Jaw.
6. The applicable charge table is permitted for one-way basis.
7. The surcharge level are quoted in accordance with an applicable local currency and based on the actual amount. Any other discount such as Child / Infant, Tour Conductor and Agent Discounts are not permitted.
8. Any additional taxes or surcharges incurred with the upgrading are on passenger expenses.
9. Mileage is earned on the original paid fares.
10. Refund is not applicable to the upgrading surcharges.
II. Privileges for stand-by upgrade
1. Baggage Allowance – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
2. Lounge Access – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
3. Meal Service – in accordance with the new class of service if the upgrading process is completed 2 hours prior to flight departure.
UPGRADE SURCHARGE/FEE FROM ECONOMY TO BUSINESS CLASS
FOLLOWING SPECIAL SURCHARGE/FEE ARE APPLICABLE TO SPECIAL
UPGRADING PASSENGER ON TG ONLINE SECTORS FROM BANGKOK to WORLDWIDE.
EFFECTIVE 01APR2014
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class | ||
1 | BKK-PEN/PNH/RGN/VTE HKT-KUL |
THB 3370 | THB 4120 | ||
2 | BKK-HAN/KMG/KUL/SGN | THB 4535 | THB 5540 | ||
3 | BKK-CAN/CCU/DAC/CTU BKK-HKG/SIN HKT-HKG |
THB 5875 | THB 7180 | ||
4 | BKK-DPS/JKT/KHH/KTM/MNL/TPE/XMN | THB 7745 | THB 9465 | ||
BKK-CMB | N/A | N/A | |||
5 | BKK-BJS/SHA/BOM/DEL/BLR/KHI/LHE BKK-ISB/MAA/VNS/GAY/HYD HKT-TPE |
THB 7985 | THB 9755 | ||
6 | BKK-SEL/PUS BKK-MCT BKK-FUK/NGO/OSA/TYO/CTS/SDJ HKT-SEL |
THB 13580 | THB 16595 | ||
7 | BKK-PER HKT-PER |
THB 19565 | THB 23910 | ||
8 | BKK-DXB | THB 10660 | THB 13025 | ||
9 | BKK-BNE/MEL/SYD | THB 21460 | THB 26225 | ||
10 | BKK-AKL/FRA/MAD/MUC/PAR/ZRH/JNB BKK-MOW/ROM/MIL/BRU |
THB 29985 | THB 36650 | ||
11 | BKK-LON | THB 33550 | THB 41000 | ||
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Premium Economy Class (U Class) | Stand-by Upgrading Surcharge/Fee for V, W to Premium Economy Class(U Class) | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class |
12 | BKK-STO/CPH/OSL | THB 19510 | THB 23840 | THB 31195 | THB 38130 |
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class | ||
13 | BKK-LAX | THB 51280 | THB 62595 | ||
14 | DOMESTIC DOMESTIC SECTORS WITHIN THAILAND EXCEPT : CNX-HKT OR V.V. |
THB 2265 | THB 2765 |
Remarks: The additional RBD surcharge level to the table, if needed, shall be categorized by RBD hierarchy;
1. RBD "Y" shall be applicable to the Lower Surcharge List (B, M, H, Q), if required.
2. RBD "G" shall be applicable to the Higher Surchare List (V, W), if required.
UPGRADE SURCHARGE/FEE FROM ECONOMY TO BUSINESS CLASS
(APPLICABLE FOR TG DOCUMENT & TG CARRIER FARES)
FOLLOWING SPECIAL SURCHARGE ARE APPLICABLE TO SPECIAL
UPGRADING PASSENGER ON TG ONLINE SECTORS WORLDWIDE.
EFFECTIVE 01APR14-UFN EXCEPT CPH/ROM/MIL EFFECTIVE 01MAY14
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class | ||
1 | PEN - BKK PNH - BKK RGN - BKK VTE - BKK KUL - HKT |
MYR 380 USD 110 USD 110 USD 110 MYR 380 |
MYR 460 USD 130 USD 130 USD 130 MYR 453 |
||
2 | HAN/SGN - BKK KMG - BKK KUL - BKK |
USD 140 CNY 870 MYR 500 |
USD 170 CNY 1060 MYR 610 |
||
3 | CAN/CTU - BKK CCU - BKK DAC - BKK HKG - BKK HKG - HKT SIN - BKK SEL - TPE TPE - SEL |
CNY 1130 INR 11080 USD 180 HKD 1410 HKD 1410 SGD 240 KRW 219200 TWD 6190 |
CNY 1380 INR 13540 USD 220 HKD 1720 HKD 1720 SGD 290 KRW 267700 TWD 7560 |
||
4 | CMB - BKK DPS/JKT - BKK KHH/TPE - BKK KTM - BKK MNL - BKK XMN - BKK SEL - HKG HKG - SEL |
N/A USD 240 TWD 7330 USD 240 USD 240 CNY 1480 KRW 252900 HKD 1790 |
N/A USD 290 TWD 8950 USD 290 USD 290 CNY 1810 KRW 308000 HKD 2180 |
||
5 | BJS/SHA - BKK BOM/DEL/BLR/MAA/VNS/GAY/HYD - BKK KHI/LHE/ISB - BKK TPE - HKT |
CNY 1530 INR 15060 PKR 25610 TWD 7550 |
CNY 1870 INR 18390 PKR 31280 TWD 9230 |
||
6 | SEL/PUS - BKK MCT - BKK "FUK/NGO/OSA/TYO/CTS/ SDJ - BKK" SEL - HKT |
KRW 451900 OMR 160 JPY 43200 KRW 451900 |
KRW 552200 OMR 200 JPY 52800 KRW 552200 |
||
7 | PER - BKK PER - HKT |
AUD 730 AUD 730 |
AUD 890 AUD 890 |
||
8 | BKK-DXB | AED 1990 | AED 1990 | ||
9 | BNE/MEL/SYD - BKK | AUD 800 | AUD 980 | ||
10 | AKL - BKK FRA/MUC - BKK MAD - BKK PAR - BKK ZRH - BKK JNB - BKK MOW - BKK BRU - BKK *ROM/MIL - BKK *Effective 01MAY14 **ROM/MIL - BKK **Effective 01JUL12-30APR14 Y-CL to C-CL and C-CL to F-CL Y-CL to F-CL EUR 654 EUR 1308 |
NZD 1170 EUR 680 EUR 680 EUR 680 CHF 850 ZAR 10350 EUR 680 EUR 680 EUR 680 |
NZD 1430 EUR 830 EUR 830 EUR 830 CHF 1040 ZAR 12650 EUR 830 EUR 830 EUR 830 |
||
11 | LON - BKK SEL - LAX LAX - SEL |
GBP 620 KRW 1254300 USD 1900 |
GBP 760 KRW 1530500 USD 1925 |
||
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Premium Economy Class (U Class) | Stand-by Upgrading Surcharge/Fee for V, W to Premium Economy Class(U Class) | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class |
12 | STO - BKK OSL - BKK *Effective 01MAY14 *CPH - BKK **Effective 01JUL12-30APR14 **CPH - BKK |
SEK 3900 NOK 3760 DKK 3290 Y-CL to U-CL DKK 4782 |
SEK 4760 NOK 4590 DKK 4020 Y-CL to C-CL DKK 9590 |
SEK 6230 NOK 6000 DKK 5260 U-CL to F-CL DKK 4782 |
SEK 7610 NOK 7340 DKK 6430 |
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee for B,M,H,Q to Business Class | Stand-by Upgrading Surcharge/Fee for V, W to Business Class | ||
13 | LAX - BKK | USD 1917 | USD 1950 |
Remarks: The additional RBD surcharge level to the table, if needed, shall be categorized by RBD hierarchy;
1. RBD "Y" shall be applicable to the Lower Surcharge List (B, M, H, Q), if required.
2. RBD "G" shall be applicable to the Higher Surchare List (V, W), if required.
UPGRADE SURCHARGE/FEE FROM BUSINESS TO FIRST CLASS
(APPLICABLE FOR TG DOCUMENT & TG CARRIER FARES)
FOLLOWING SPECIAL SURCHARGE/FEE ARE APPLICABLE TO SPECIAL
UPGRADING PASSENGER ON TG ONLINE SECTORS WORLDWIDE AT CHECK-IN COUNTER ON THE DEPARTURE DATE
EFFECTIVE 01MAY14-UFN
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee from Business to First Class (One Way) |
||
1 | BKK-PEN BKK-PNH BKK-RGN BKK-VTE HKT-KUL |
N/A N/A N/A N/A N/A |
||
2 | BKK-HAN BKK-KMG BKK-KUL BKK-SGN |
N/A N/A N/A N/A |
||
3 | BKK-CAN BKK-CCU BKK-DAC BKK-CTU BKK-SIN HKT-HKG |
N/A N/A N/A N/A N/A N/A |
||
BKK-HKG | THB 4640 | |||
4 | BKK-CMB BKK-DPS/JKT BKK-KHH/TPE BKK-KTM BKK-MNL BKK-XMN |
N/A N/A N/A N/A N/A N/A |
||
5 | BKK-BJS/SHA BKK-BOM/DEL/BLR/MAA/VNS/GAY/HYD BKK-KHI/LHE/ISB HKT-TPE |
N/A N/A N/A N/A |
||
6 | BKK-SEL/PUS BKK-MCT HKT-SEL |
N/A N/A N/A |
||
BKK-FUK/NGO/OSA/TYO/CTS/SDJ | THB 12165 | |||
7 | BKK-PER HKT-PER |
N/A N/A |
||
8 | BKK-DXB | N/A | ||
9 | BKK-BNE/MEL/SYD | THB 30085 | ||
10 |
BKK-AKL/JNB/MOW/BRU | N/A | ||
BKK-FRA/MAD/MUC/PAR/ZRH BKK-ROM/MIL |
THB 24080 | |||
11 | BKK-LON | THB 26080 | ||
12 | BKK-STO/CPH/OSL | N/A | ||
13 | BKK-LAX | N/A | ||
14 | DOMESTIC DOMESTIC SECTORS WITHIN THAILAND EXCEPT : CNX-HKT OR V.V. |
N/A |
UPGRADE SURCHARGE/FEE FROM BUSINESS TO FIRST CLASS
(APPLICABLE FOR TG DOCUMENT & TG CARRIER FARES)
FOLLOWING SPECIAL SURCHARGE/FEE ARE APPLICABLE TO SPECIAL
UPGRADING PASSENGER ON TG ONLINE SECTORS WORLDWIDE AT CHECK-IN COUNTER ON THE DEPARTURE DATE
EFFECTIVE 01MAY14-UFN
Group | FROM – TO | Stand-by Upgrading Surcharge/Fee from Business to First Class (One Way) |
||
1 | PEN - BKK PNH - BKK RGN - BKK VTE - BKK KUL - HKT |
N/A N/A N/A N/A N/A |
||
2 | HAN/SGN - BKK KMG - BKK KUL - BKK |
N/A N/A N/A |
||
3 | CAN/CTU - BKK CCU - BKK DAC - BKK HKG - BKK HKG - HKT SIN - BKK TPE - SEL |
N/A N/A N/A HKD 1110 N/A N/A N/A |
||
4 | CMB - BKK DPS/JKT - BKK KHH/TPE - BKK KTM - BKK MNL - BKK XMN - BKK HKG - SEL |
N/A N/A N/A N/A N/A N/A N/A |
||
5 | BJS/SHA - BKK BOM/DEL/BLR/MAA/VNS/GAY/HYD - BKK KHI/LHE/ISB - BKK TPE - HKT |
N/A N/A N/A N/A |
||
6 | SEL/PUS - BKK MCT - BKK FUK/NGO/OSA/TYO/CTS/SDJ - BKK SEL - HKT |
N/A N/A JPY 38700 N/A |
||
7 | PER - BKK PER - HKT |
N/A N/A |
||
8 | DXB - BKK | N/A | ||
9 | BNE/MEL/SYD - BKK | AUD 1120 | ||
10 | AKL - BKK FRA/MUC - BKK |
N/A EUR 550 |
||
MAD - BKK PAR - BKK ZRH - BKK JNB - BKK MOW - BKK ROM/MIL - BKK BRU - BKK |
EUR 550 EUR 550 CHF 680 N/A N/A EUR 550 N/A |
|||
11 | LON - BKK | GBP 490 | ||
12 | STO - BKK CPH - BKK OSL - BKK |
N/A N/A N/A |
||
13 | LAX - BKK | N/A |