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Thai Airways Information

Contact Information

THAI Airport Office

THAI Reservation & Ticket Office:
  • Reservation : Tel: +49-69-9287 4444

  • Ticket : Tel: +49-69-9287 4446

Check-in Counter
  • Hall C, Terminal 1

  • • Royal Silk class check-in counter number 705
    • Website check-in counter number 706
    • Economy class check-in counter number 707-710

  • Opening Time: 210 minutes before scheduled departure

  • Closing Time: 40 minutes before scheduled departure

THAI's Lost & Found
  • Terminal 1, Baggage Arrivals B

  • +49–69–69071001


LH-Senator lounge/Lufthansa Business Class Lounge (Star Alliance Lounge)

  • Terminal 1, Departure Lounge Hall B

  • Opening Hours: 05:30 – 22:30

  • Capacity :
    • A26 (Schengen) : 500 sq.m. / 100 seats
    • A56 (Non-Schengen) :300 sq.m. / 100 seats
    • B-Middle: 800 sq.m. /200 seats
    • C (Between C15-C16 ) :900 sq.m. /200 seats (with smoker‘s room)

  • Facilities:
    • Food, Snack & Refreshment
    • Wireless Internet Corner, Fax, Long Distance Call
    • TV, Magazine, Newspaper
    • Toilet/Shower

Basic Facts

  • Cities to which THAI flies: Frankfurt and Munich

    Clothing: Germany has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year.

    Visas and health regulations:
    • A visa is issued for the purpose of a short stay in Germany. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. Travelers are advised to check requirements with their nearest embassy.
    • No vaccinations are required unless you have recently been to a yellow fever area.

    Language: German

    Voltage: 220 volts, 50Hz.

    Credit cards:
    Major credit cards are widely accepted.

    Business hours: Business hours are generally 9 a.m. to 6 p.m. Monday to Friday with an hour for lunch.